Hi, Janet,

Just letting you know that the same thing happened to me about two weeks ago.  
I was using my phone and for no rhyme or reason, it just stopped talking.  I 
finally called Apple Accessibility and they helped me get my phone talking 
again.  It was rather scary and I hope this never happens again.  They were 
very patient.  I was on the phone for quite some time, but all my apps came 
back as well as my music.  I don’t know if you have ever called them, but they 
are wonderful.

Their number is (877) 2043930.  Good luck!
Esther Levegnale

Sent From Esther’s Amazing and Awesome iPhone 7+!

> On Nov 29, 2018, at 8:33 AM, Janet Bell <[email protected]> wrote:
> 
> please can someone let me know if an update is going on about now.  My iPhone 
> 7 has gone completely quiet and I don’t know if anything is happening.  It 
> has been like this for a couple of hours.  I have plugged it into my pc and 
> restarted both the computer and iPhone but obviously I don’t know what is 
> going on with the iPhone.  any suggestions would be useful.  Janet
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