Hello,

After trying to change the bitstream image from CG to X4 using 
uhd_image_loader, I was met with the following error, and then the x410 got 
caught in a bootloop…

`[ERROR] [UHD] An unexpected exception was caught in a task loop.The task loop 
will now exit, things may not work.rpc::timeout: Timeout of 10000ms while 
calling RPC function 'reclaim'`

In the past when this has happened, I reflashed the eMMC and I was able to boot 
again. However, after reflashing the eMMC this time, I am unable to boot the 
eMMC.

I noticed that the back panel LEDs, when the device is powered off, currently 
has an Amber light on the PWR led, and a solid green light for LED 0 and 1, 
with LED 2 turned off. Typically, I have noticed when the device is powered off 
that the only LED turned on is the amber PWR light. 

According to the manual, the LED 0 and LED 1 is the heartbeat and FPGA light on 
respectively. My concern is the reason reflashing no longer works is because 
the eMMC/FPGA is not power cycling like it should, so it is probably never uses 
the new image I am trying to flash.

Currently, the x410 is plugged in and I have not tried removing the power. 
However, if I remove the power supply, I am afraid I may damage the board since 
I would be pulling power from the FPGA, rather than shutting it down properly. 

Is it safe to remove the power supply? And if not, what should I do?

Thanks,

Joe
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