i wouldnt know what to do with it. and have no time or desire to learn
about it.
i think you might have accidentally put your finger on the problem ive
been having with them. i think maybe they seem to expect that most their
customers have dedicated IT departments that can deal with something like
this. maybe i'm just an anomaly or dying breed of small business that
doesn't have the time or resources for dealing with things like this.
although i've certainly spent way too much time talking to them about it!
To be perfectly honest, there's no reason a toy maker (or most anybody
small business owner) should have to learn how to use spamassassin. If
obvious spam is consistently getting negative scores then whoever set up
spamassassin did something wrong. If they haven't figured it out in as
many months as you're saying then you might just want to move your email
elsewhere. Or, as you said, maybe they expect you to get in there and
configure it yourself. Either way, there's no reason to keep it there.
If you're otherwise happy with the hosting, or don't want to deal with
moving it, then it's ok to just move the email and leave the website
where it is.
