On 07/01/2014 05:07 PM, motty cruz wrote:
If it needs to be *instant*, have them visit a web page to enter service
requests.


Because there's not way that web-based email forms can be abused.

Please. The whole delay thing is about the ridiculous greylisting kluge. There are plenty of other spam avoidance kluges which don't involve significant delay. I really can't believe what I'm hearing here. It has little to nothing to do with reality. Spam is a problem. But you don't have to make your users wait hours for important emails by making your mail servers play "hard to get" games with each other.

This is just silly.

If I forwarded this conversation to my email users, they'd be ROTFL over what the "experts" are saying about the tool they use daily.

It has problems. But long delays would be unacceptable. And http can't really replace all it's functionality. Web email forms are the slow, limiting, and annoying.

No offense intended. But that's honestly the way I see it.

-Steve

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