one small clarification, which didnt come to me until after I went to IPchicken. Our ISP is NOT our EmailSP We are using authenticaion on port 25. Tried 587, not configured on ESP side.
John Hardin wrote: > > On Fri, 30 Oct 2009, djjmj wrote: > >> John Hardin wrote: >>> >> Dana may not have that information - saying "which our ISP uses" suggests >>> SA is not under their control. >> >> Correct SA is not under our control, just trying to find an answer to our >> problem. > >>> Dana: >>> >>> Does your ISP bounce the messages back to you? >> >> No we don't get the bounced message returned, no notification until >> receiving user expecting something calls complaining. > > Okay. At least they aren't causing backscatter. > >>> You really should be discussing this with your ISP's support desk or >>> postmaster. There's little we can do without data that you're likely >>> unable to provide. If your ISP has problems correcting the problem, >>> then they can ask here for help and provide the technical details >>> needed to troubleshoot the problem. >> >> We have been discussing with them since Sept 17th with no fixes yet. >> Once they found out Windows Mail Client didn't have an issue they have >> been unwilling to help. "Not a server side problem, your clients are the >> problem" > > Bummer. Will they even go look in the logs and see _why_ the messages are > being discarded? > >>> Something you could do is go to one of the various DNSBL websites and >>> check whether your internet gateway's public IP address is listed. Your >>> ISP may be doing something as simple as treating you as J. Random User >>> From The Internet rather than as one of their customers. >> >> I requested this information from the ISP last week. There response was >> "our or your" domain are not black listed. Maybe I'm misunderstanding >> your ? > > Expanded format: > > Your connection to the Internet has an IP address. > > When your ISP receives email from you, it comes from that IP address. > > They _should_ have their mail system configured to say "that IP address is > our client, accept mail from it always". > > They might not be doing that properly, in which case your IP address might > then be compared to DNS blacklists, and if it appears on one, be rejected. > > But without knowing _why_ the ISP is rejecting your mail, that's just a > WAG. > > Here's another question: are you using authenticated SMTP? There are > certain types of problems that will avoid. You might want to try using > authenticated SMTP. This might help getting that set up: > > http://www.barnard.columbia.edu/at/email/outlook-smtp.htm > >>>>> --- Original message --- >>>>> >>>>> Outlook 2007 for most of the clients under our domain are now having >>>>> outgoing emails blocked by Spam Assassin, which our ISP uses. This >>>>> started in late September (Outlook/MS update??). Simple Text emails >>>>> with "hello" or "test" get scored over 30. If I switch the users >>>>> over to "windows mail" vs. "Outlook" We have no problems but this is >>>>> unacceptable, outlook is our standard. So the question is what is >>>>> Outlook 2007 doing to the outbound mail to cause it to be scored so >>>>> high with Spam Assassin. We are ready to move our mail accounts to a >>>>> different i...@!@ Any help is appreciated. > > -- > John Hardin KA7OHZ http://www.impsec.org/~jhardin/ > jhar...@impsec.org FALaholic #11174 pgpk -a jhar...@impsec.org > key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C AF76 D822 E6E6 B873 2E79 > ----------------------------------------------------------------------- > ...the Fates notice those who buy chainsaws... > -- www.darwinawards.com > ----------------------------------------------------------------------- > Tomorrow: Halloween > > -- View this message in context: http://old.nabble.com/Re%3A-outlook-2007-%22Test%22-email-scores-30%2B-tp26137005p26139546.html Sent from the SpamAssassin - Users mailing list archive at Nabble.com.
