Thanks for the info Kris and John. I have something to work with the ISP now and somethings I can try on the client. BTW I agree with you on the Outlook existing comment. I have asked our ISP your questions throught our support post with them. We'll see what their response is.
Kris Deugau wrote: > > djjmj wrote: >> We have been discussing with them since Sept 17th with no fixes yet. Once >> they found out >> Windows Mail Client didn't have an issue they have been unwilling to >> help. >> "Not a server side problem, your clients are the problem" > > Then tell them you're walking as soon as you find another provider. I'd > be quite happy as a mail/spamfilter admin if Outlook ceased to exist, > but it's easily second or third place in mail client popularity. > (Outlook Express/Windows Mail is in first; Thunderbird is the other > player in the top three, IMO.) MS Outlook is a common enough mail > client... and preferred by *business* customers in a high enough > percentage... that not supporting it is downright stupid on their part. > > Try enabling SMTP authentication, and possibly switching the outbound > port to 587 from the default 25; most ISPs these days offer some form > of authenticated outbound relay that provides some buffer against > overscoring in SA. TBH SA scores of 30+ sound like they've just bumped > the score on a couple of rules that target forged Outlook mail, without > considering the impact on legitimate relay traffic. > >> John Hardin wrote: >>> Something you could do is go to one of the various DNSBL websites and >>> check whether your internet gateway's public IP address is listed. Your >>> ISP may be doing something as simple as treating you as J. Random User >>> From The Internet rather than as one of their customers. > >> I requested this information from the ISP last week. There response was >> "our or your" domain are not black listed. Maybe I'm misunderstanding >> your >> ? > > Yes, you've misunderstood. John's question was about the IP address you > get on your connection; visiting ipchicken.com (among other > possibilities) should tell you what IP your mail is apparently coming > "from". > > Your ISP may have mangled their SA config (or just not bothered > configuring it properly in the first place) such that parts of their own > network used for customer connections aren't being properly bypassed or > handled by SA's network tests (among other things). > > Is there any other pattern in the messages that are blocked? (eg only > really short messages, messages with the word "foobar" in the first > paragraph, messages with more than five cute-kitten-pictures attached, > etc) > > (Just for the record, I've seen more and more filtering systems in > general pick up on short test messages for no reason I can see - Postini > is the big culprit in the mail flow I deal with so far, but I've had > occasional reports where other filter systems are involved. Bleaugh.) > > -kgd > > :-):-):-) -- View this message in context: http://old.nabble.com/Re%3A-outlook-2007-%22Test%22-email-scores-30%2B-tp26137005p26139304.html Sent from the SpamAssassin - Users mailing list archive at Nabble.com.
