BUZZHOST_STINGER wrote:
On Sun, 2009-05-31 at 14:39 -0600, LuKreme wrote:
On 29-May-2009, at 07:32, Andy Dorman wrote:
1. I could not find out WHY our IPs (we have a block of 32 for the
cluster of servers that my email was being sent from) were being
listed
I do have to add this would be a lie. A call to Barracuda support and
they will happily go through their evidence database with you.
If your block was on the reputation list, it would have been because you
were sending spam. It's really that simple.
Sorry, I was not explicit enough when saying I could not find out WHY we were
blocked. After spending a couple of hours at their site trying to figure out
how to register our service, I gave up. At the time I did not know emailreg.org
was a part of Baracudda. And if you look on their site (I just made a fresh
pass) their "Contact us" is an email form.
As for sending spam and getting listed, the crazy thing is that we don't send
ANY email other than mail like this (which actually originates from a different
IP block) and the email that is addressed to our customers and is passed by our
filters (SA plus some other metrics we have added). And that email only goes to
our customer's destination email servers. Of course, a small % of that will be
spam (except when someone does something stupid on their white list and puts
something like yahoo.com in it).
The 'join emailreg.org' is the usual old B/S they give to non
co-operative mongs that call them.
Ahhh. That makes sense in a twisted sort of way.
So, I hope this explains that I was not lying. I just did not see a
fast/obvious way to get info on how our IP got black listed. And by the time I
had more info, the blacklist had been lifted, again with no apparent reason.
--
Andy Dorman
Ironic Design, Inc.
AnteSpam.com, HomeFreeMail.com, ComeHome.net
