On Thu, November 16, 2006 1:44 pm, Evan Platt wrote:
> At 01:38 PM 11/16/2006, you wrote:
>
>> Hello,
>>
>>
>> Running on Postfix 2.3.3, amavisd-new-2.4.2, SA 3.1.4.
>>
>>
>> Some users on my server are starting to get a message stating
>> "Unsolicated email apparently from you" has been stopped. "We try to
>> reduce backscatter." ....
>>
>> I have saawl whitelisting setup and it is being stored in mysql. I
>> also have bayes set to autolearn and it is stored in mysql.
>>
>> I can't find any information on how to make sure valid users don't
>> get blocked or how to unblock their email. Please help. It's becoming a
>> problem with more and more users.
>
> I doubt that error is coming from your system. If it is, it isn't
> coming from SpamAssassin, as SA doesn't have the capabilities to BLOCK or
> STOP mail.
>
>
> Perhaps if you posted an example, someone could tell you where it's
> coming from.
That message is coming from amavisd-new. There are two ways his users
would be seeing that message: 1) he is scanning outgoing email (why?)
and it is scoring that email as possible spam, or 2) it is coming
from a remote mail system that customers are trying to send mail to.
In either case, it would seem the customers are sending mail that is
somewhat spammy. If outgoing mail is being scanned, consider not
scanning it or adjusting the default kill and kill2 levels in amavisd.conf
(typically in /etc or /etc/amavisd).
-Bill
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