Elizabeth Schwartz wrote:
JADP - the rfc-ignorant rules lost us some important email today. The customer was throwing away all mail tagged as SPAM after many months of no false positives. I've turned those rules off on my site, and continue as always to encourage my users to check their tagged mail before tossing it.
IMO, anyone who is throwing all all mail tagged as spam _deserves_ to lose legit email.
Reject it (at the SMTP level) at something like 10+ if your setup allows that, but review it in the range of 5-10.
Never throw it away blindly. That's just _stupid_.
IMHO if a rule is getting legit email tagged as SPAM it should be toned down.
IMNHAAO (in my not humble at all opinion), the problem here isn't the rules. It's how your user was using them.
