Elizabeth Schwartz wrote:
IMHO if a rule is getting legit email tagged as SPAM it should be toned
down. Obeying the RFC's is a good thing, but I am trying to tune our
spam filter to filter spam, not to be a netcop. Our particular contact
seems to have gotten onto rfc-ignorant's list because it is rejecting
mail from <>, nothing to do with sending spam, and it's a legitimate
site, neither a spammer nor an ISP (nor in a computer related field, nor
English speaking...)
It seems to me you have a couple of different options, Betsy. You can
reduce the score attached to all mail that trips the rfc-ignorant rule,
you can set it to zero and deactivate the rule entirely, or you can
whitelist particular senders in a custom .cf file. I usually choose the
latter route, most often based on the Received headers. For instance,
header RCVD_FROM_HARVARD Received =~ /from .*\.harvard\.edu \(/i
score RCVD_FROM_HARVARD -5
matches the Received header added by sendmail. If you're using a
different MTA, you'll need to write a rule customized to the headers it
adds. (Note the escaped periods and parenthesis in the regex.)
You might drop a note to the postmaster box at that domain and tell them
they're listed in rfc-ignorant. I bet they haven't got a clue, and some
of their other legitimate messages aren't being delivered.
Peter
