----- Original Message ----- From: "Daniel Watts" <[EMAIL PROTECTED]> To: "Kevin W. Gagel" <[EMAIL PROTECTED]>; <users@spamassassin.apache.org> Sent: Wednesday, October 26, 2005 4:32 AM Subject: Re: Sorta OT - was: RE: Out of Office AutoReply
> > > > > > >>Why don't they just set someone in their organization to > >>cover their emails for them? That would seem to be the > >>better part of customer service, I would think. > >> > >> > > > >I couldn't agree more with you. Unfortunatly the reality of > >today is that it is just not going to happen. We ourselves > >are a publicly funded institute. Due to government cutbacks > >there is never a replacement worker for someone unless the > >position demands a human being at the desk. > > While these are annoying, remember not everyone works for a big company. There are a LOT of small businesses out there where the owner is the only employee or the only employees are family members who go on vacation with the owner. In these businesses there IS no one to cover their emails while they're gone, and I can understand why they'd want some system to let their customers know they're gone, both so their customers don't get annoyed at not receiving a reply right away and so if it's something that needs immediate attention the customer knows to go somewhere else. That being said, I can't agree more with the people who are annoyed by the vacation messages being sent to mailing lists! Sandy
