No decent MTA should be returning OOO messages to a mailing list.  Any such should be considered buggy, and fixed.  I know that the MTA I use (Sun JES Messaginag Server) doesn't return OOO messages to a group. It only returns OOO messages when the addressed "to" matches the entry in the user's mail or mailAlternateAddress.

jay

Loren Wilton wrote:
Differentiating between personal accounts and company email systems, how
    
do
  
you all classify OOO messages?
    

Personally if they are a reply to a mailing list I consider them spam, but
generally not a spam that should be reported, merely one that should be
quietly dropped.  (There are exceptions.)

Why do I consider them not reportable?  Because:

a) It is reasonable in some companies to subscribe from mailing lists at
work

b) Some companies REQUIRE that you have an OOO message if you are OOO.  Some
companies set them up automatically, or the person's boss does the day after
the user goes on vacation.

c) Not all people run Unix mail clients, and thus many either don't know how
to do an OOO that will only respond in-company, or that won't respond to
mailing list messages

d) Most people (sigh) use MS mail "tools" (as I am) and the ffing MS idiots
have never even considered the *possibility* that someone might want a
different auto-response to a list message than a personal message.  Or to a
spam.

The result is OOO messages, even if the person would like that to not
happen.

So I have a moderately decent filter rule in OE that catches most of them
and quietly deletes them.  Seems a reasonable compromise for things that
most people really can't control.


Now, there are eggregious cases that are reportable.  Like the idiots in
customer service at some companies that signed the "customer comments"
mailbox up to a bunch of mailing lists, so anytime a message is posted the
company sends out a "thank you for your inquiry about our wonderful
products; someone will get back to you in several days".  Or the
autoresponders that autorespond to their own OOO messages with another OOO
message.

        Loren

  

Reply via email to