Thank you very much for trying to help me, I really do appreciate it very much. Unfortunately I think I’m the type that needs a phone call and someone to just walk me thru all this because I’m just completely unfamiliar with anything past writing an email or going on a simple site like YouTube or something. I don’t know what it means when you say “make a new Writer file ((/File/New/Writer file)." I just need someone to be on the phone with me and tell me exactly what to go to on my screen, what to click…you know, like that, step-by-step.
I took back the Windows 8.1 Laptop that I had bought because it was just frustrating me beyond belief. I am now just back on my Mac. I tried to download the Apache OpenOffice but the Mac won’t open it so I guess I”m out of luck anyway that I turn. I really hope that I never have to get another Windows computer again but in case I ever do and need help with your Apache OpenOffice is there a phone number that I can call for someone to walk me thru it? I know it’s a lot to ask but that is really the type of help that I need. Sincerely, Christine Casey On Nov 4, 2014, at 1:02 PM, Rory O'Farrell <[email protected]> wrote: > On Tue, 04 Nov 2014 12:04:33 -0600 > Christine Casey <[email protected]> wrote: > >> I am using Apache OpenOffice for the first time. Please help me with this! >> A window opens up that says: >> >> “The document you are about to export has one or more protected items with >> password that cannot be exported. Please retype your password to be able to >> export your document.” So my question is this: What password??? And it >> does me no good to select “Remove password from this protected item” because >> it just keeps sending me back to the page saying to retype my password. So >> what password are they talking about? Is it a password from Apace >> OpenOffice or who? I am very confused. >> >> Please just write me back a specific email and don’t send me to “forum >> land”. I am NOT a computer savvy person at all and the more places you send >> me, the more confused I get. Please just email back to me here. >> >> Thank you, >> >> Christine Casey > > > A quick test: make a new Writer file (/File /New /Writer file). In it type > dt, then press F3 key to get dummy test in the file. Now /File /Save As; put > Test into the File name box, Select "ODF Text document (.odt)" in the file > type box (may have to scroll up or down using the arrow keys to select this). > Make sure "Automatic file name extension" checkbox is checked. Now /File > /Close. Can you do all the above and reload this file? If so, OO is working > correctly and the problem lies in your other file, which we can then consider. > > -- > Rory O'Farrell <[email protected]>
