Catrina Clark wrote: > I on behalf of my brother created a resume last week on your software. In > order to access and download it, Open Office had us purchase access for > what was supposed to be $2.95 for seven days. However on more than one try, > the site informed us that the International fee was not accepted by my > bank. Today I see that it was charged, twice! Despite what the warning > stated. > > How do I get this resolved? Why is there no telephone number to contact > anyone when it said that within seven day timeframe it could be canceled? I > Do Not what product that states one thing and charges another, twice at > that! > > My card ended in 5915, my zip code is 23663 and the name on the card is > Catrina L Clark with an expiration date of 11/16. I need this resolved > Quickly. > > Thank you! > -Catrina >
You don't have to pay for OpenOffice. It's a free download from www.openoffice.org. Someone else charged you for something you can get for free. Your best recourse is to contact your credit card company and have them reverse the charges. ------------------------------------------- List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
