On Thu, 2024-10-31 at 19:16 -0500, Roger Heflin wrote:
> And note I was the person that worked the hard cases for a company
> with > 5,000 licenses, so if most senior linux resource at a company
> with that sort of licenses are getting this story then everyone else
> is screwed..
> 
> All paid gets you is the security updates and other new/package
> updates, the typical support is to blame the customer and give you the
> run around for months and maybe (or maybe not) fix it and/or simply
> hope the customer gives up.  For almost everything else you are on
> your own.

Reminds me of that court case where a business sued a computing company
over a product that never worked right.  They *won* their case arguing
that they got the runaround, forever being asked to try updates that
didn't do much good, and, in their view, based on all their prolonged
experience, it was *never* going to get fixed.
 
-- 
 
uname -rsvp
Linux 3.10.0-1160.119.1.el7.x86_64 #1 SMP Tue Jun 4 14:43:51 UTC 2024 x86_64
 
Boilerplate:  All unexpected mail to my mailbox is automatically deleted.
I will only get to see the messages that are posted to the mailing list.
 

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