On 07/28/2010 12:06 PM, James Godrej wrote:
There is nothing to laugh in it.
Support is how Open Source companies earn their money from.
If some where you get a document which makes life easy why would some
one pay the money to support.
More than 70% of documentations on internet is written by some vague
person calling themselves to be an expert.
You read that go through it step by step then you find at some step it
failed you Google and then you try another non sense blog or what ever
and lo Gah!!! you again failed.You thoroughly rubbed your shoulders read
the Guides tutorials and then you find that things are not working.
At least in a proprietary software you are assured that such hassles
will not be a part of your life.
Some one is there to take care and understand the plight of end user.
When some one tells that Documentation is not proper then people cry.
If you actually want to write a clear document then
ask some one who used Apache for the first time to read your document
and do step by step what is mentioned if they could do
your doc is good else its useless.
------------------------------------------------------------------------
*From:* Eric Covener <cove...@gmail.com>
*
*Either there's a conspiracy or you're too lazy/stupid to read the
technical documentation. Thanks for the laugh!
James,
Please see Rich's response earlier. Your negative criticism is not
leading anywhere, and I can guarantee you that the documentation is
perfectly fine for the majority of new and experienced users.
As I stated before, we are welcome to positive suggestions if you feel
that any part of the docs is unclear. However, do remember that the
official documentation is not meant to be read as a how-to, but rather
as a technical reference with simple examples for most sections.
Frank.
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