*IN ENGLISH*

Hello,

Sorry. I added the entire management server log file this time.
https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM

//

*EM PORTUGUÊS*

Olá,

Me desculpe. Adicionei o arquivo de logs inteiro do management server dessa vez.
https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM





Em 2025-08-06 12:10, Prashanth Reddy escreveu:
Hi,

The logs uploaded covers only 3 minutes of timeframe. I has logs related to SSVM (s-28-VM) being in starting state but has no logs related to what is causing the failure.

Can you provide access to complete management-server.log from all your management servers?



________________________________
From: Kayo Henrique <kayo.henri...@onexdatacenter.com.br>
Sent: Wednesday, August 6, 2025 2:44 PM
To: users@cloudstack.apache.org <users@cloudstack.apache.org>
Subject: Re: SYSTEM VMS DOES NOT BOOT - SYSTEM VMS NÃO BOOTAM

*IN ENGLISH*

Hello,

Below is the link with image evidence of our environment's status.

https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM

In addition to the images, I've also included a file with the logs from
/var/log/cloudstack/management/management-server.log.

The System VM template appears to be "ok," unlike another CentOS
template in the same location.

The allocation state in the zone, pod, and cluster is active!

//

*EM PORTUGUÊS*

Olá,

Segue abaixo o link com as evidências em imagem dos status de nosso
ambiente.

https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM

Além das imagens, incluí também um arquivo com os logs de
/var/log/cloudstack/management/management-server.log.

O template da System VM parece estar "ok", diferente de um outro
template do CentOS presente no mesmo local.

O allocation state na zona, pod e cluster está ativo!





Em 2025-08-06 05:56, Prashanth Reddy escreveu:
Hello Kayo,

I noticed that my Primary Storage is being read and its size is
recognized by CloudStack (as well as the amount in use), but the
Secondary Storage is not... (I don't know if this is normal).

This is expected if the SSVM is not up

Unfortunately attachments doesn't make through mailing list. Can you
post a link to the screenshots shared.

As your SystemVM's are not running , please check the following


  1.


  1.
Please check the status of the "SystemVM Template" status under Images
--> Templates  in GUI. The state of the template should be Ready, if
not this needs to be fixed.
  2.
If the state of the template is ready, Check the state of the host
itself to make sure its UP. Also check if zone, pod and cluster has
allocation state Enabled

If you cannot find any issue with the above , please share a link to
the management server logs from the affected environment

Thanks
Prashanth






________________________________
From: Kayo Henrique <kayo.henri...@onexdatacenter.com.br>
Sent: Tuesday, August 5, 2025 7:08 PM
To: users@cloudstack.apache.org <users@cloudstack.apache.org>
Subject: SYSTEM VMS DOES NOT BOOT - SYSTEM VMS NÃO BOOTAM

*IN ENGLISH*

Hello,

I recently installed CloudStack on bare metal and am using it with
vSphere.

I configured the first zone, pod, cluster, networks, primary storage,
and secondary storage.

I used a TrueNAS server to provide the Secondary Storage NFS pool.

Everything seemed to go well. My cluster hosts are being read normally, and their VMs are being recognized (but not yet managed) by CloudStack.

I noticed that my Primary Storage is being read and its size is
recognized by CloudStack (as well as the amount in use), but the
Secondary Storage is not... (I don't know if this is normal).

Anyway, my problem is that when I start the zone, CloudStack generates
the two System VMs (CPVM and SSVM), but they don't start (they don't
boot).

I seeded the System VM template normally, and so far the template
appears in the NFS pool (looking directly at vCenter).

Attached are the images!

//

*EM PORTUGUÊS*

Olá,

Instalei recentemente o CloudStack em um baremetal, e estou utilizando
ele com vSphere.

Configurei a primeira zona, pod, cluster, redes, primary storage e
secondary storage.

Utilizei um servidor TrueNAS para fornecer o pool NFS da Secondary
Storage.

Aparentemente correu tudo bem no processo. Meus hosts do cluster estão
sendo lidos normalmente, assim como as VMs deles estão sendo
reconhecidas (mas ainda não gerenciadas) pelo CloudStack.

Notei que meu Primary Storage está sendo lido e o tamanho é reconhecido pelo CloudStack (assim como quantidade em uso), mas o Secondary Storage
não... (não sei se é normal).

Enfim, meu problema é que quando inicio a zona, o CloudStack gera as 2
System VMs (CPVM e SSVM), mas elas não iniciam (não dão boot).

Eu fiz o seed do template das System VMs normalmente e até então o
template consta dentro do pool NFS (olhando diretamente pelo vCenter).

Seguem imagens em anexo!

--
Atenciosamente,
Kayo Henrique
Analista de Infraestrutura e Redes
OneX Data Centers

--
Kayo Henrique
Analista de Infraestrutura e Redes
OneX Data Centers

--
Kayo Henrique
Analista de Infraestrutura e Redes
OneX Data Centers

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