Hello Kayo,

>> I noticed that my Primary Storage is being read and its size is recognized 
>> by CloudStack (as well as the amount in use), but the Secondary Storage is 
>> not... (I don't know if this is normal).

This is expected if the SSVM is not up

Unfortunately attachments doesn't make through mailing list. Can you post a 
link to the screenshots shared.

As your SystemVM's are not running , please check the following


  1.


  1.
Please check the status of the "SystemVM Template" status under Images --> 
Templates  in GUI. The state of the template should be Ready, if not this needs 
to be fixed.
  2.
If the state of the template is ready, Check the state of the host itself to 
make sure its UP. Also check if zone, pod and cluster has allocation state 
Enabled

If you cannot find any issue with the above , please share a link to the 
management server logs from the affected environment

Thanks
Prashanth



 


________________________________
From: Kayo Henrique <kayo.henri...@onexdatacenter.com.br>
Sent: Tuesday, August 5, 2025 7:08 PM
To: users@cloudstack.apache.org <users@cloudstack.apache.org>
Subject: SYSTEM VMS DOES NOT BOOT - SYSTEM VMS NÃO BOOTAM

*IN ENGLISH*

Hello,

I recently installed CloudStack on bare metal and am using it with
vSphere.

I configured the first zone, pod, cluster, networks, primary storage,
and secondary storage.

I used a TrueNAS server to provide the Secondary Storage NFS pool.

Everything seemed to go well. My cluster hosts are being read normally,
and their VMs are being recognized (but not yet managed) by CloudStack.

I noticed that my Primary Storage is being read and its size is
recognized by CloudStack (as well as the amount in use), but the
Secondary Storage is not... (I don't know if this is normal).

Anyway, my problem is that when I start the zone, CloudStack generates
the two System VMs (CPVM and SSVM), but they don't start (they don't
boot).

I seeded the System VM template normally, and so far the template
appears in the NFS pool (looking directly at vCenter).

Attached are the images!

//

*EM PORTUGUÊS*

Olá,

Instalei recentemente o CloudStack em um baremetal, e estou utilizando
ele com vSphere.

Configurei a primeira zona, pod, cluster, redes, primary storage e
secondary storage.

Utilizei um servidor TrueNAS para fornecer o pool NFS da Secondary
Storage.

Aparentemente correu tudo bem no processo. Meus hosts do cluster estão
sendo lidos normalmente, assim como as VMs deles estão sendo
reconhecidas (mas ainda não gerenciadas) pelo CloudStack.

Notei que meu Primary Storage está sendo lido e o tamanho é reconhecido
pelo CloudStack (assim como quantidade em uso), mas o Secondary Storage
não... (não sei se é normal).

Enfim, meu problema é que quando inicio a zona, o CloudStack gera as 2
System VMs (CPVM e SSVM), mas elas não iniciam (não dão boot).

Eu fiz o seed do template das System VMs normalmente e até então o
template consta dentro do pool NFS (olhando diretamente pelo vCenter).

Seguem imagens em anexo!

--
Atenciosamente,
Kayo Henrique
Analista de Infraestrutura e Redes
OneX Data Centers

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