Hi, The logs uploaded covers only 3 minutes of timeframe. I has logs related to SSVM (s-28-VM) being in starting state but has no logs related to what is causing the failure.
Can you provide access to complete management-server.log from all your management servers? ________________________________ From: Kayo Henrique <kayo.henri...@onexdatacenter.com.br> Sent: Wednesday, August 6, 2025 2:44 PM To: users@cloudstack.apache.org <users@cloudstack.apache.org> Subject: Re: SYSTEM VMS DOES NOT BOOT - SYSTEM VMS NÃO BOOTAM *IN ENGLISH* Hello, Below is the link with image evidence of our environment's status. https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM In addition to the images, I've also included a file with the logs from /var/log/cloudstack/management/management-server.log. The System VM template appears to be "ok," unlike another CentOS template in the same location. The allocation state in the zone, pod, and cluster is active! // *EM PORTUGUÊS* Olá, Segue abaixo o link com as evidências em imagem dos status de nosso ambiente. https://drive.onexdatacenter.com.br/s/gRreLjZ4bg5KPHM Além das imagens, incluí também um arquivo com os logs de /var/log/cloudstack/management/management-server.log. O template da System VM parece estar "ok", diferente de um outro template do CentOS presente no mesmo local. O allocation state na zona, pod e cluster está ativo! Em 2025-08-06 05:56, Prashanth Reddy escreveu: > Hello Kayo, > >>> I noticed that my Primary Storage is being read and its size is >>> recognized by CloudStack (as well as the amount in use), but the >>> Secondary Storage is not... (I don't know if this is normal). > > This is expected if the SSVM is not up > > Unfortunately attachments doesn't make through mailing list. Can you > post a link to the screenshots shared. > > As your SystemVM's are not running , please check the following > > > 1. > > > 1. > Please check the status of the "SystemVM Template" status under Images > --> Templates in GUI. The state of the template should be Ready, if > not this needs to be fixed. > 2. > If the state of the template is ready, Check the state of the host > itself to make sure its UP. Also check if zone, pod and cluster has > allocation state Enabled > > If you cannot find any issue with the above , please share a link to > the management server logs from the affected environment > > Thanks > Prashanth > > > > > > > ________________________________ > From: Kayo Henrique <kayo.henri...@onexdatacenter.com.br> > Sent: Tuesday, August 5, 2025 7:08 PM > To: users@cloudstack.apache.org <users@cloudstack.apache.org> > Subject: SYSTEM VMS DOES NOT BOOT - SYSTEM VMS NÃO BOOTAM > > *IN ENGLISH* > > Hello, > > I recently installed CloudStack on bare metal and am using it with > vSphere. > > I configured the first zone, pod, cluster, networks, primary storage, > and secondary storage. > > I used a TrueNAS server to provide the Secondary Storage NFS pool. > > Everything seemed to go well. My cluster hosts are being read normally, > and their VMs are being recognized (but not yet managed) by CloudStack. > > I noticed that my Primary Storage is being read and its size is > recognized by CloudStack (as well as the amount in use), but the > Secondary Storage is not... (I don't know if this is normal). > > Anyway, my problem is that when I start the zone, CloudStack generates > the two System VMs (CPVM and SSVM), but they don't start (they don't > boot). > > I seeded the System VM template normally, and so far the template > appears in the NFS pool (looking directly at vCenter). > > Attached are the images! > > // > > *EM PORTUGUÊS* > > Olá, > > Instalei recentemente o CloudStack em um baremetal, e estou utilizando > ele com vSphere. > > Configurei a primeira zona, pod, cluster, redes, primary storage e > secondary storage. > > Utilizei um servidor TrueNAS para fornecer o pool NFS da Secondary > Storage. > > Aparentemente correu tudo bem no processo. Meus hosts do cluster estão > sendo lidos normalmente, assim como as VMs deles estão sendo > reconhecidas (mas ainda não gerenciadas) pelo CloudStack. > > Notei que meu Primary Storage está sendo lido e o tamanho é reconhecido > pelo CloudStack (assim como quantidade em uso), mas o Secondary Storage > não... (não sei se é normal). > > Enfim, meu problema é que quando inicio a zona, o CloudStack gera as 2 > System VMs (CPVM e SSVM), mas elas não iniciam (não dão boot). > > Eu fiz o seed do template das System VMs normalmente e até então o > template consta dentro do pool NFS (olhando diretamente pelo vCenter). > > Seguem imagens em anexo! > > -- > Atenciosamente, > Kayo Henrique > Analista de Infraestrutura e Redes > OneX Data Centers -- Kayo Henrique Analista de Infraestrutura e Redes OneX Data Centers
