Thanks Rohit

Our console access has been sorted out by enabling novnc console via global config .

Can You Please help us with

We are getting repeated error on ACS webUI with admin users saying "The given command '*readyForShutdown'* either does not exist, is not available for user. Unable to proceed. Please contact your administrator" every Second . how can we disable this repeated message .

Thanks

Biswajit

On 8/5/24 11:31, Rohit Yadav wrote:
Can you try this:


   1.
Try the UI in a different browser or incognito mode to rule our UI-related 
caching issues
   2.
Have you upgraded all your management servers to 4.19.1.0?
   3.
And all your KVM hosts - are they all Up and in healthy states? Have you 
secured them all? For example, after upgrading your hosts you can ensure that 
libvirtd runs on TLS secured port 15914, or use 
thishttps://cloudstack.apache.org/api/apidocs-4.19/apis/provisionCertificate.html
   4.
As a workaround, you can set the auth strictness 
(ca.plugin.root.auth.strictness global setting via mgmt server UI) to false and 
try #3
   5.
Repeat your tests again by destroying your CPVM



Regards.


________________________________
From: Biswajit Banerjee<[email protected]>
Sent: Monday, August 5, 2024 11:23
To:[email protected] <[email protected]>
Subject: Re: Upgrade to 4.19.1.0 from 4.15.1 - Issues

Hi Experts ,

Please Help on the stated issues

Thanks

Biswajit

On 8/2/24 18:58, Biswajit Banerjee wrote:
Yes , there are 23 KVM hosts ,  all has been upgraded .

FYI we are still using Centos7.9 on all hosts .

On 8/2/24 18:14, Wei ZHOU wrote:
Have you upgraded all cloudstack-agent (if you use kvm) ?

-Wei

On Fri, Aug 2, 2024 at 2:33 PM Biswajit Banerjee
<[email protected]> wrote:
After destroying the VM , it gets automatically recreated . I presume
that is what is expected .

Let me Know if any thing else is required .

Also about  " 'readyForShutdown' either does not exist, is not
available for user. Unable to proceed " Please guide me

On 8/2/24 17:59, Biswajit Banerjee wrote:
Yes destroyed CPVM Many times but did not work .

On 8/2/24 13:16, Wei ZHOU wrote:
Hi,

Have you destroy/recreate the CPVM ?

-Wei

On Fri, Aug 2, 2024 at 12:55 AM Biswajit Banerjee
<[email protected]> wrote:
Hello,

We have Upgraded ACS 4.15.1 to 4.19.1.0 . Every thing are fine apart
from 2 issues

    1. We are getting repeated error on ACS webUI with admin users
saying "
       The given command 'readyForShutdown' either does not exist,
is not
       available for user. Unable to proceed. Please contact your
       administrator" every Second . how can we disable this repeated
       message . please Guide
    2. Console proxy gives " Access is denied for the console session
" and
       Following is the error in /var/log/cloud.log

/A2024-08-01 22:38:48,121 INFO [cloud.consoleproxy.ConsoleProxy]
(Console-Proxy-Main:null) Setting reconnectMaxRetry=5
2024-08-01 22:38:48,127 INFO
[cloud.consoleproxy.ConsoleProxyBaseServerFactoryImpl]
(Console-Proxy-Main:null) create HTTP server instance at port: 80
2024-08-01 22:38:48,718 INFO [cloud.consoleproxy.ConsoleProxy]
(Console-Proxy-Main:null) Listening for HTTP CMDs on port 8001
2024-08-01 22:39:29,274 INFO [cloud.consoleproxy.ConsoleProxy]
(Thread-12:null) Session null has already been used, cannot connect
*2024-08-01 22:39:29,278 WARN [cloud.consoleproxy.ConsoleProxy]
(Thread-12:null) External authenticator failed authentication
request
for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA
2024-08-01 22:39:29,281 WARN
[cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-12:null)
Failed to
create viewer due to External authenticator failed request for vm
3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
com.cloud.consoleproxy.AuthenticationException: External
authenticator
failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA*
            at
com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564)


            at
com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494)


            at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142)


            at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)


            at
jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80)


            at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)


            at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817)


            at java.base/java.lang.Thread.run(Thread.java:829)
2024-08-01 22:40:18,843 INFO [cloud.consoleproxy.ConsoleProxy]
(Thread-14:null) Session null has already been used, cannot connect
2024-08-01 22:40:18,861 WARN [cloud.consoleproxy.ConsoleProxy]
(Thread-14:null) External authenticator failed authentication
request
for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA
2024-08-01 22:40:18,862 WARN
[cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-14:null)
Failed to
create viewer due to External authenticator failed request for vm
3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA
com.cloud.consoleproxy.AuthenticationException: External
authenticator
failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid
uDFk1uQZy9YBz5ZRSSB1SA
            at
com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564)


            at
com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494)


            at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142)


            at
com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)


            at
jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80)


            at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848)


            at
jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77)


            at
jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817)


            at java.base/java.lang.Thread.run(Thread.java:829)
/Please guide us to resolve the issue .

TIA

Regards

Biswajit

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