Have you upgraded all cloudstack-agent (if you use kvm) ? -Wei
On Fri, Aug 2, 2024 at 2:33 PM Biswajit Banerjee <[email protected]> wrote: > > After destroying the VM , it gets automatically recreated . I presume > that is what is expected . > > Let me Know if any thing else is required . > > Also about " 'readyForShutdown' either does not exist, is not > available for user. Unable to proceed " Please guide me > > On 8/2/24 17:59, Biswajit Banerjee wrote: > > Yes destroyed CPVM Many times but did not work . > > > > On 8/2/24 13:16, Wei ZHOU wrote: > >> Hi, > >> > >> Have you destroy/recreate the CPVM ? > >> > >> -Wei > >> > >> On Fri, Aug 2, 2024 at 12:55 AM Biswajit Banerjee > >> <[email protected]> wrote: > >>> Hello, > >>> > >>> We have Upgraded ACS 4.15.1 to 4.19.1.0 . Every thing are fine apart > >>> from 2 issues > >>> > >>> 1. We are getting repeated error on ACS webUI with admin users > >>> saying " > >>> The given command 'readyForShutdown' either does not exist, is not > >>> available for user. Unable to proceed. Please contact your > >>> administrator" every Second . how can we disable this repeated > >>> message . please Guide > >>> 2. Console proxy gives " Access is denied for the console session > >>> " and > >>> Following is the error in /var/log/cloud.log > >>> > >>> /A2024-08-01 22:38:48,121 INFO [cloud.consoleproxy.ConsoleProxy] > >>> (Console-Proxy-Main:null) Setting reconnectMaxRetry=5 > >>> 2024-08-01 22:38:48,127 INFO > >>> [cloud.consoleproxy.ConsoleProxyBaseServerFactoryImpl] > >>> (Console-Proxy-Main:null) create HTTP server instance at port: 80 > >>> 2024-08-01 22:38:48,718 INFO [cloud.consoleproxy.ConsoleProxy] > >>> (Console-Proxy-Main:null) Listening for HTTP CMDs on port 8001 > >>> 2024-08-01 22:39:29,274 INFO [cloud.consoleproxy.ConsoleProxy] > >>> (Thread-12:null) Session null has already been used, cannot connect > >>> *2024-08-01 22:39:29,278 WARN [cloud.consoleproxy.ConsoleProxy] > >>> (Thread-12:null) External authenticator failed authentication request > >>> for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > >>> uDFk1uQZy9YBz5ZRSSB1SA > >>> 2024-08-01 22:39:29,281 WARN > >>> [cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-12:null) Failed to > >>> create viewer due to External authenticator failed request for vm > >>> 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > >>> com.cloud.consoleproxy.AuthenticationException: External authenticator > >>> failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > >>> uDFk1uQZy9YBz5ZRSSB1SA* > >>> at > >>> com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817) > >>> > >>> at java.base/java.lang.Thread.run(Thread.java:829) > >>> 2024-08-01 22:40:18,843 INFO [cloud.consoleproxy.ConsoleProxy] > >>> (Thread-14:null) Session null has already been used, cannot connect > >>> 2024-08-01 22:40:18,861 WARN [cloud.consoleproxy.ConsoleProxy] > >>> (Thread-14:null) External authenticator failed authentication request > >>> for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > >>> uDFk1uQZy9YBz5ZRSSB1SA > >>> 2024-08-01 22:40:18,862 WARN > >>> [cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-14:null) Failed to > >>> create viewer due to External authenticator failed request for vm > >>> 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > >>> com.cloud.consoleproxy.AuthenticationException: External authenticator > >>> failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > >>> uDFk1uQZy9YBz5ZRSSB1SA > >>> at > >>> com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142) > >>> > >>> at > >>> com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848) > >>> > >>> at > >>> jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > >>> > >>> at > >>> jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817) > >>> > >>> at java.base/java.lang.Thread.run(Thread.java:829) > >>> /Please guide us to resolve the issue . > >>> > >>> TIA > >>> > >>> Regards > >>> > >>> Biswajit
