Hi, Have you destroy/recreate the CPVM ?
-Wei On Fri, Aug 2, 2024 at 12:55 AM Biswajit Banerjee <[email protected]> wrote: > > Hello, > > We have Upgraded ACS 4.15.1 to 4.19.1.0 . Every thing are fine apart > from 2 issues > > 1. We are getting repeated error on ACS webUI with admin users saying " > The given command 'readyForShutdown' either does not exist, is not > available for user. Unable to proceed. Please contact your > administrator" every Second . how can we disable this repeated > message . please Guide > 2. Console proxy gives " Access is denied for the console session " and > Following is the error in /var/log/cloud.log > > /A2024-08-01 22:38:48,121 INFO [cloud.consoleproxy.ConsoleProxy] > (Console-Proxy-Main:null) Setting reconnectMaxRetry=5 > 2024-08-01 22:38:48,127 INFO > [cloud.consoleproxy.ConsoleProxyBaseServerFactoryImpl] > (Console-Proxy-Main:null) create HTTP server instance at port: 80 > 2024-08-01 22:38:48,718 INFO [cloud.consoleproxy.ConsoleProxy] > (Console-Proxy-Main:null) Listening for HTTP CMDs on port 8001 > 2024-08-01 22:39:29,274 INFO [cloud.consoleproxy.ConsoleProxy] > (Thread-12:null) Session null has already been used, cannot connect > *2024-08-01 22:39:29,278 WARN [cloud.consoleproxy.ConsoleProxy] > (Thread-12:null) External authenticator failed authentication request > for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > 2024-08-01 22:39:29,281 WARN > [cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-12:null) Failed to > create viewer due to External authenticator failed request for vm > 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > com.cloud.consoleproxy.AuthenticationException: External authenticator > failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > uDFk1uQZy9YBz5ZRSSB1SA* > at > com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564) > at > com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494) > at > com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142) > at > com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > at > jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80) > at > jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > at > jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817) > at java.base/java.lang.Thread.run(Thread.java:829) > 2024-08-01 22:40:18,843 INFO [cloud.consoleproxy.ConsoleProxy] > (Thread-14:null) Session null has already been used, cannot connect > 2024-08-01 22:40:18,861 WARN [cloud.consoleproxy.ConsoleProxy] > (Thread-14:null) External authenticator failed authentication request > for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > 2024-08-01 22:40:18,862 WARN > [cloud.consoleproxy.ConsoleProxyAjaxHandler] (Thread-14:null) Failed to > create viewer due to External authenticator failed request for vm > 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid uDFk1uQZy9YBz5ZRSSB1SA > com.cloud.consoleproxy.AuthenticationException: External authenticator > failed request for vm 3cdf6590-ffa2-40e8-966c-63cc42534c26 with sid > uDFk1uQZy9YBz5ZRSSB1SA > at > com.cloud.consoleproxy.ConsoleProxy.authenticationExternally(ConsoleProxy.java:564) > at > com.cloud.consoleproxy.ConsoleProxy.getAjaxVncViewer(ConsoleProxy.java:494) > at > com.cloud.consoleproxy.ConsoleProxyAjaxHandler.doHandle(ConsoleProxyAjaxHandler.java:142) > at > com.cloud.consoleproxy.ConsoleProxyAjaxHandler.handle(ConsoleProxyAjaxHandler.java:51) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > at > jdk.httpserver/sun.net.httpserver.AuthFilter.doFilter(AuthFilter.java:82) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:80) > at > jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange$LinkHandler.handle(ServerImpl.java:848) > at > jdk.httpserver/com.sun.net.httpserver.Filter$Chain.doFilter(Filter.java:77) > at > jdk.httpserver/sun.net.httpserver.ServerImpl$Exchange.run(ServerImpl.java:817) > at java.base/java.lang.Thread.run(Thread.java:829) > /Please guide us to resolve the issue . > > TIA > > Regards > > Biswajit
