On Mon, 11 May 2020 at 20:51, K. Kamhamea <kamha...@googlemail.com> wrote:
> Thank you for this reply, but > I regret, > > chown -R 755 $OM_HOME/webapps/om/data > and even > chown -R 777 $OM_HOME/webapps/om/data > > didn't help, so I switched back to > User=root in openmeetings.service > This is not the best solution from security perspective I would try to find the root cause of such behavior BTW the issue might be caused by the fact `nobody` user has no $HOME .... > > Bert K. > > Am Mo., 11. Mai 2020 um 15:00 Uhr schrieb Maxim Solodovnik < > solomax...@gmail.com>: > >> >> >> On Mon, 11 May 2020 at 16:09, K. Kamhamea <kamha...@googlemail.com> >> wrote: >> >>> I'm afraid the jodconverter problem with LibreOffice is still there, and >>> it is definitely not a problem with LibreOffice but a problem of rights >>> >>> The error is always reproducible when I run tomcat or >>> openmeetings.service as a user like nobody or kurnto. >>> It disappears with starting tomcat or openmeetings.service as root >>> sudo /etc/init.d/tomcat3 start >>> or >>> User=root >>> >>> in the file /etc/systemd/system/openmeetings.service >>> make this error disappear. >>> >>> Question: Is there a directory in &OM_HOME or anywhere else that >>> LibreOffice has to have access to >>> >> >> sure >> `data` folder should be write-accessible >> (it might be inside OM_HOME and outside ....) >> >> >>> >>> Best K. >>> >>> >>> >>> >>> >>> >>> Am Di., 5. Mai 2020 um 15:44 Uhr schrieb Maxim Solodovnik < >>> solomax...@gmail.com>: >>> >>>> Good to know it is not om issue :) >>>> >>>> (from mobile, sorry for typos) >>>> >>>> On Tue, May 5, 2020, 20:14 K. Kamhamea <kamha...@googlemail.com> wrote: >>>> >>>>> I got it running again. LibreOffice is working with OM now. >>>>> >>>>> But I not just purged LO but also removed everything reminding LO from >>>>> my GUI Package Manager (After purging there left a lot) >>>>> >>>>> Am Mo., 4. Mai 2020 um 22:31 Uhr schrieb seba.wag...@gmail.com < >>>>> seba.wag...@gmail.com>: >>>>> >>>>>> After upgrading to M5 I can see this exception in the log file: >>>>>> ERROR 05-05 08:24:52.302 o.a.o.c.c.DocumentConverter:109 [Thread-74] >>>>>> - doJodConvert >>>>>> java.lang.NullPointerException: null >>>>>> at >>>>>> org.jodconverter.local.office.LocalOfficeUtils.validateOfficeHome(LocalOfficeUtils.java:339) >>>>>> at >>>>>> org.jodconverter.local.office.LocalOfficeManager$Builder.build(LocalOfficeManager.java:169) >>>>>> at >>>>>> org.apache.openmeetings.core.converter.DocumentConverter.createOfficeManager(DocumentConverter.java:85) >>>>>> at >>>>>> org.apache.openmeetings.core.converter.DocumentConverter.doJodConvert(DocumentConverter.java:106) >>>>>> at >>>>>> org.apache.openmeetings.core.converter.DocumentConverter.convertPDF(DocumentConverter.java:68) >>>>>> at >>>>>> org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:116) >>>>>> at >>>>>> org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:91) >>>>>> at >>>>>> org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$FastClassByCGLIB$$6d986e8f.invoke(<generated>) >>>>>> at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) >>>>>> at >>>>>> org.apache.wicket.proxy.LazyInitProxyFactory$AbstractCGLibInterceptor.intercept(LazyInitProxyFactory.java:364) >>>>>> at >>>>>> org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$EnhancerByCGLIB$$d310c632.processFile(<generated>) >>>>>> at >>>>>> org.apache.openmeetings.web.room.sidebar.UploadDialog.convertAll(UploadDialog.java:261) >>>>>> at >>>>>> org.apache.openmeetings.web.room.sidebar.UploadDialog$7.lambda$onSubmit$0(UploadDialog.java:210) >>>>>> at >>>>>> org.apache.openmeetings.web.util.ThreadHelper.lambda$startRunnable$0(ThreadHelper.java:40) >>>>>> at java.base/java.lang.Thread.run(Thread.java:834) >>>>>> >>>>>> I thikn it happend after I upgrade OSX and libreoffice got purged >>>>>> from my system. >>>>>> So JOD Converter can't find the path anymore. >>>>>> >>>>>> Those are the paths for unix it tries (unless you overwrite it via >>>>>> the OM Config custom path): >>>>>> >>>>>> https://github.com/sbraconnier/jodconverter/blob/master/jodconverter-local/src/main/java/org/jodconverter/local/office/LocalOfficeUtils.java#L115 >>>>>> >>>>>> >>>>>> Thanks, >>>>>> Sebastian >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Sebastian Wagner >>>>>> https://www.linkedin.com/in/sebastianwagner/ >>>>>> >>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>>>>> >>>>>> >>>>>> On Tue, 5 May 2020 at 06:32, K. Kamhamea <kamha...@googlemail.com> >>>>>> wrote: >>>>>> >>>>>>> Thank you. After that no OM service any more on that computer >>>>>>> :-))))))) >>>>>>> >>>>>>> I'll probably re-install everything tomorrow. >>>>>>> Good night K. >>>>>>> >>>>>>> Am Mo., 4. Mai 2020 um 19:32 Uhr schrieb Maxim Solodovnik < >>>>>>> solomax...@gmail.com>: >>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tue, 5 May 2020 at 00:20, K. Kamhamea <kamha...@googlemail.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> > Are you installing to desktop or server? >>>>>>>>> the computer is both a desktop and a server >>>>>>>>> >>>>>>>>> >What in the logs? >>>>>>>>> INFO 05-04 19:13:09.697 o.j.l.o.OfficeProcess:434 >>>>>>>>> [officeprocess-0] - Started process; pid: 4629 >>>>>>>>> ERROR 05-04 19:13:11.241 o.j.l.o.VerboseProcess:84 [Thread-191] - >>>>>>>>> LibreOffice 6.4 - Fatal Error: Die Anwendung kann nicht gestartet >>>>>>>>> werden. >>>>>>>>> ERROR 05-04 19:13:11.242 o.j.l.o.VerboseProcess:84 [Thread-191] - >>>>>>>>> Extension Manager: exception in synchronize >>>>>>>>> INFO 05-04 19:13:11.297 o.j.c.o.AbstractOfficeManagerPool:156 >>>>>>>>> [Thread-183] - Stopping the office manager pool... >>>>>>>>> INFO 05-04 19:13:11.299 o.j.l.o.OfficeProcessManager:313 >>>>>>>>> [Thread-183] - Submitting task 'Stop' and waiting... >>>>>>>>> INFO 05-04 19:13:11.303 o.j.l.o.OfficeProcess:240 >>>>>>>>> [officeprocess-0] - Trying to forcibly terminate process: >>>>>>>>> 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4629 >>>>>>>>> INFO 05-04 19:13:11.312 o.j.l.o.OfficeProcessManager:204 >>>>>>>>> [officeprocess-0] - Process terminated with code 77 >>>>>>>>> INFO 05-04 19:13:11.313 o.j.l.o.OfficeProcessManager:121 >>>>>>>>> [officeprocess-0] - Process exited with code 77 >>>>>>>>> INFO 05-04 19:13:11.319 o.j.c.o.AbstractOfficeManagerPool:174 >>>>>>>>> [Thread-183] - Office manager stopped >>>>>>>>> ERROR 05-04 19:13:11.322 o.a.o.c.c.DocumentConverter:109 >>>>>>>>> [Thread-183] - doJodConvert >>>>>>>>> org.jodconverter.core.office.OfficeException: Office process died >>>>>>>>> with exit code 77 >>>>>>>>> >>>>>>>>> Fatal Error: Die Anwendung kann nicht gestartet werden. -> Fatal >>>>>>>>> Error: the application could not be started >>>>>>>>> >>>>>>>>> > What OS on your server? >>>>>>>>> Ubuntu 18.04 >>>>>>>>> >>>>>>>>> BTW I just installed the whole server on a naked machine, with no >>>>>>>>> pre-installed M3 and all works perfectly. >>>>>>>>> >>>>>>>> >>>>>>>> I doubt have M3 can damage LibreOffice >>>>>>>> I would say some libarary was broken >>>>>>>> It is usually checked with starting office process from command line >>>>>>>> >>>>>>>> most probably apt remove with purge can help here >>>>>>>> >>>>>>>> >>>>>>>>> >>>>>>>>> Best K. >>>>>>>>> >>>>>>>>> Am Mo., 4. Mai 2020 um 17:08 Uhr schrieb Maxim Solodovnik < >>>>>>>>> solomax...@gmail.com>: >>>>>>>>> >>>>>>>>>> Are you installing to desktop or server? >>>>>>>>>> What in the logs? >>>>>>>>>> What OS on your server? >>>>>>>>>> >>>>>>>>>> On Mon, 4 May 2020 at 16:57, K. Kamhamea <kamha...@googlemail.com> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> The path is correct, as can be checked by "whereis libreoffice" >>>>>>>>>>> and obviously it can connect to LO but gets an error executing some >>>>>>>>>>> command. >>>>>>>>>>> >>>>>>>>>>> When uploading an office document I get an error as expected. >>>>>>>>>>> >>>>>>>>>>> [image: error-file-processing.jpg] >>>>>>>>>>> >>>>>>>>>>> I just completely removed LO from my system >>>>>>>>>>> >>>>>>>>>>> sudo apt remove libreoffice >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> and re-installed it via repository >>>>>>>>>>> >>>>>>>>>>> sudo add-apt-repository ppa:libreoffice/ppa >>>>>>>>>>> sudo apt update >>>>>>>>>>> sudo apt install libreoffice >>>>>>>>>>> >>>>>>>>>>> same result. Any idea? >>>>>>>>>>> >>>>>>>>>>> Best K. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Am Mo., 4. Mai 2020 um 10:42 Uhr schrieb seba.wag...@gmail.com < >>>>>>>>>>> seba.wag...@gmail.com>: >>>>>>>>>>> >>>>>>>>>>>> I have M3, M4, M5 and I don't see this error. >>>>>>>>>>>> >>>>>>>>>>>> This is a jodconverter error. >>>>>>>>>>>> >>>>>>>>>>>> Did you try to complete installation and upload a document to >>>>>>>>>>>> check ? >>>>>>>>>>>> You can update this path later if required in the Admin>Config >>>>>>>>>>>> section. >>>>>>>>>>>> >>>>>>>>>>>> Cheers >>>>>>>>>>>> Seb >>>>>>>>>>>> >>>>>>>>>>>> Sebastian Wagner >>>>>>>>>>>> https://www.linkedin.com/in/sebastianwagner/ >>>>>>>>>>>> >>>>>>>>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>>>>>>>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Mon, 4 May 2020 at 19:49, K. Kamhamea < >>>>>>>>>>>> kamha...@googlemail.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> When running M4 after update I got this error: "Office process >>>>>>>>>>>>> died with exit code 77" >>>>>>>>>>>>> >>>>>>>>>>>>> With M3 everything was fine. I re-installed LibreOffice but >>>>>>>>>>>>> the error remained. >>>>>>>>>>>>> >>>>>>>>>>>>> Best K. >>>>>>>>>>>>> >>>>>>>>>>>>> [image: slide-06'2.JPG] >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Best regards, >>>>>>>>>> Maxim >>>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Best regards, >>>>>>>> Maxim >>>>>>>> >>>>>>> >> >> -- >> Best regards, >> Maxim >> > -- Best regards, Maxim
