I'm afraid the jodconverter problem with LibreOffice is still there, and it is definitely not a problem with LibreOffice but a problem of rights
The error is always reproducible when I run tomcat or openmeetings.service as a user like nobody or kurnto. It disappears with starting tomcat or openmeetings.service as root sudo /etc/init.d/tomcat3 start or User=root in the file /etc/systemd/system/openmeetings.service make this error disappear. Question: Is there a directory in &OM_HOME or anywhere else that LibreOffice has to have access to Best K. Am Di., 5. Mai 2020 um 15:44 Uhr schrieb Maxim Solodovnik < [email protected]>: > Good to know it is not om issue :) > > (from mobile, sorry for typos) > > On Tue, May 5, 2020, 20:14 K. Kamhamea <[email protected]> wrote: > >> I got it running again. LibreOffice is working with OM now. >> >> But I not just purged LO but also removed everything reminding LO from my >> GUI Package Manager (After purging there left a lot) >> >> Am Mo., 4. Mai 2020 um 22:31 Uhr schrieb [email protected] < >> [email protected]>: >> >>> After upgrading to M5 I can see this exception in the log file: >>> ERROR 05-05 08:24:52.302 o.a.o.c.c.DocumentConverter:109 [Thread-74] - >>> doJodConvert >>> java.lang.NullPointerException: null >>> at >>> org.jodconverter.local.office.LocalOfficeUtils.validateOfficeHome(LocalOfficeUtils.java:339) >>> at >>> org.jodconverter.local.office.LocalOfficeManager$Builder.build(LocalOfficeManager.java:169) >>> at >>> org.apache.openmeetings.core.converter.DocumentConverter.createOfficeManager(DocumentConverter.java:85) >>> at >>> org.apache.openmeetings.core.converter.DocumentConverter.doJodConvert(DocumentConverter.java:106) >>> at >>> org.apache.openmeetings.core.converter.DocumentConverter.convertPDF(DocumentConverter.java:68) >>> at >>> org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:116) >>> at >>> org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:91) >>> at >>> org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$FastClassByCGLIB$$6d986e8f.invoke(<generated>) >>> at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) >>> at >>> org.apache.wicket.proxy.LazyInitProxyFactory$AbstractCGLibInterceptor.intercept(LazyInitProxyFactory.java:364) >>> at >>> org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$EnhancerByCGLIB$$d310c632.processFile(<generated>) >>> at >>> org.apache.openmeetings.web.room.sidebar.UploadDialog.convertAll(UploadDialog.java:261) >>> at >>> org.apache.openmeetings.web.room.sidebar.UploadDialog$7.lambda$onSubmit$0(UploadDialog.java:210) >>> at >>> org.apache.openmeetings.web.util.ThreadHelper.lambda$startRunnable$0(ThreadHelper.java:40) >>> at java.base/java.lang.Thread.run(Thread.java:834) >>> >>> I thikn it happend after I upgrade OSX and libreoffice got purged from >>> my system. >>> So JOD Converter can't find the path anymore. >>> >>> Those are the paths for unix it tries (unless you overwrite it via the >>> OM Config custom path): >>> >>> https://github.com/sbraconnier/jodconverter/blob/master/jodconverter-local/src/main/java/org/jodconverter/local/office/LocalOfficeUtils.java#L115 >>> >>> >>> Thanks, >>> Sebastian >>> >>> >>> >>> >>> Sebastian Wagner >>> https://www.linkedin.com/in/sebastianwagner/ >>> >>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>> >>> >>> On Tue, 5 May 2020 at 06:32, K. Kamhamea <[email protected]> >>> wrote: >>> >>>> Thank you. After that no OM service any more on that computer :-))))))) >>>> >>>> I'll probably re-install everything tomorrow. >>>> Good night K. >>>> >>>> Am Mo., 4. Mai 2020 um 19:32 Uhr schrieb Maxim Solodovnik < >>>> [email protected]>: >>>> >>>>> >>>>> >>>>> On Tue, 5 May 2020 at 00:20, K. Kamhamea <[email protected]> >>>>> wrote: >>>>> >>>>>> > Are you installing to desktop or server? >>>>>> the computer is both a desktop and a server >>>>>> >>>>>> >What in the logs? >>>>>> INFO 05-04 19:13:09.697 o.j.l.o.OfficeProcess:434 [officeprocess-0] >>>>>> - Started process; pid: 4629 >>>>>> ERROR 05-04 19:13:11.241 o.j.l.o.VerboseProcess:84 [Thread-191] - >>>>>> LibreOffice 6.4 - Fatal Error: Die Anwendung kann nicht gestartet werden. >>>>>> ERROR 05-04 19:13:11.242 o.j.l.o.VerboseProcess:84 [Thread-191] - >>>>>> Extension Manager: exception in synchronize >>>>>> INFO 05-04 19:13:11.297 o.j.c.o.AbstractOfficeManagerPool:156 >>>>>> [Thread-183] - Stopping the office manager pool... >>>>>> INFO 05-04 19:13:11.299 o.j.l.o.OfficeProcessManager:313 >>>>>> [Thread-183] - Submitting task 'Stop' and waiting... >>>>>> INFO 05-04 19:13:11.303 o.j.l.o.OfficeProcess:240 [officeprocess-0] >>>>>> - Trying to forcibly terminate process: >>>>>> 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4629 >>>>>> INFO 05-04 19:13:11.312 o.j.l.o.OfficeProcessManager:204 >>>>>> [officeprocess-0] - Process terminated with code 77 >>>>>> INFO 05-04 19:13:11.313 o.j.l.o.OfficeProcessManager:121 >>>>>> [officeprocess-0] - Process exited with code 77 >>>>>> INFO 05-04 19:13:11.319 o.j.c.o.AbstractOfficeManagerPool:174 >>>>>> [Thread-183] - Office manager stopped >>>>>> ERROR 05-04 19:13:11.322 o.a.o.c.c.DocumentConverter:109 [Thread-183] >>>>>> - doJodConvert >>>>>> org.jodconverter.core.office.OfficeException: Office process died >>>>>> with exit code 77 >>>>>> >>>>>> Fatal Error: Die Anwendung kann nicht gestartet werden. -> Fatal >>>>>> Error: the application could not be started >>>>>> >>>>>> > What OS on your server? >>>>>> Ubuntu 18.04 >>>>>> >>>>>> BTW I just installed the whole server on a naked machine, with no >>>>>> pre-installed M3 and all works perfectly. >>>>>> >>>>> >>>>> I doubt have M3 can damage LibreOffice >>>>> I would say some libarary was broken >>>>> It is usually checked with starting office process from command line >>>>> >>>>> most probably apt remove with purge can help here >>>>> >>>>> >>>>>> >>>>>> Best K. >>>>>> >>>>>> Am Mo., 4. Mai 2020 um 17:08 Uhr schrieb Maxim Solodovnik < >>>>>> [email protected]>: >>>>>> >>>>>>> Are you installing to desktop or server? >>>>>>> What in the logs? >>>>>>> What OS on your server? >>>>>>> >>>>>>> On Mon, 4 May 2020 at 16:57, K. Kamhamea <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> The path is correct, as can be checked by "whereis libreoffice" and >>>>>>>> obviously it can connect to LO but gets an error executing some >>>>>>>> command. >>>>>>>> >>>>>>>> When uploading an office document I get an error as expected. >>>>>>>> >>>>>>>> [image: error-file-processing.jpg] >>>>>>>> >>>>>>>> I just completely removed LO from my system >>>>>>>> >>>>>>>> sudo apt remove libreoffice >>>>>>>> >>>>>>>> >>>>>>>> and re-installed it via repository >>>>>>>> >>>>>>>> sudo add-apt-repository ppa:libreoffice/ppa >>>>>>>> sudo apt update >>>>>>>> sudo apt install libreoffice >>>>>>>> >>>>>>>> same result. Any idea? >>>>>>>> >>>>>>>> Best K. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Am Mo., 4. Mai 2020 um 10:42 Uhr schrieb [email protected] < >>>>>>>> [email protected]>: >>>>>>>> >>>>>>>>> I have M3, M4, M5 and I don't see this error. >>>>>>>>> >>>>>>>>> This is a jodconverter error. >>>>>>>>> >>>>>>>>> Did you try to complete installation and upload a document to >>>>>>>>> check ? >>>>>>>>> You can update this path later if required in the Admin>Config >>>>>>>>> section. >>>>>>>>> >>>>>>>>> Cheers >>>>>>>>> Seb >>>>>>>>> >>>>>>>>> Sebastian Wagner >>>>>>>>> https://www.linkedin.com/in/sebastianwagner/ >>>>>>>>> >>>>>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>>>>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Mon, 4 May 2020 at 19:49, K. Kamhamea <[email protected]> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> When running M4 after update I got this error: "Office process >>>>>>>>>> died with exit code 77" >>>>>>>>>> >>>>>>>>>> With M3 everything was fine. I re-installed LibreOffice but the >>>>>>>>>> error remained. >>>>>>>>>> >>>>>>>>>> Best K. >>>>>>>>>> >>>>>>>>>> [image: slide-06'2.JPG] >>>>>>>>>> >>>>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Best regards, >>>>>>> Maxim >>>>>>> >>>>>> >>>>> >>>>> -- >>>>> Best regards, >>>>> Maxim >>>>> >>>>
