After upgrading to M5 I can see this exception in the log file: ERROR 05-05 08:24:52.302 o.a.o.c.c.DocumentConverter:109 [Thread-74] - doJodConvert java.lang.NullPointerException: null at org.jodconverter.local.office.LocalOfficeUtils.validateOfficeHome(LocalOfficeUtils.java:339) at org.jodconverter.local.office.LocalOfficeManager$Builder.build(LocalOfficeManager.java:169) at org.apache.openmeetings.core.converter.DocumentConverter.createOfficeManager(DocumentConverter.java:85) at org.apache.openmeetings.core.converter.DocumentConverter.doJodConvert(DocumentConverter.java:106) at org.apache.openmeetings.core.converter.DocumentConverter.convertPDF(DocumentConverter.java:68) at org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:116) at org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:91) at org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$FastClassByCGLIB$$6d986e8f.invoke(<generated>) at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) at org.apache.wicket.proxy.LazyInitProxyFactory$AbstractCGLibInterceptor.intercept(LazyInitProxyFactory.java:364) at org.apache.openmeetings.core.data.file.Wicket_Proxy_FileProcessor$$EnhancerByCGLIB$$d310c632.processFile(<generated>) at org.apache.openmeetings.web.room.sidebar.UploadDialog.convertAll(UploadDialog.java:261) at org.apache.openmeetings.web.room.sidebar.UploadDialog$7.lambda$onSubmit$0(UploadDialog.java:210) at org.apache.openmeetings.web.util.ThreadHelper.lambda$startRunnable$0(ThreadHelper.java:40) at java.base/java.lang.Thread.run(Thread.java:834)
I thikn it happend after I upgrade OSX and libreoffice got purged from my system. So JOD Converter can't find the path anymore. Those are the paths for unix it tries (unless you overwrite it via the OM Config custom path): https://github.com/sbraconnier/jodconverter/blob/master/jodconverter-local/src/main/java/org/jodconverter/local/office/LocalOfficeUtils.java#L115 Thanks, Sebastian Sebastian Wagner https://www.linkedin.com/in/sebastianwagner/ <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> On Tue, 5 May 2020 at 06:32, K. Kamhamea <kamha...@googlemail.com> wrote: > Thank you. After that no OM service any more on that computer :-))))))) > > I'll probably re-install everything tomorrow. > Good night K. > > Am Mo., 4. Mai 2020 um 19:32 Uhr schrieb Maxim Solodovnik < > solomax...@gmail.com>: > >> >> >> On Tue, 5 May 2020 at 00:20, K. Kamhamea <kamha...@googlemail.com> wrote: >> >>> > Are you installing to desktop or server? >>> the computer is both a desktop and a server >>> >>> >What in the logs? >>> INFO 05-04 19:13:09.697 o.j.l.o.OfficeProcess:434 [officeprocess-0] - >>> Started process; pid: 4629 >>> ERROR 05-04 19:13:11.241 o.j.l.o.VerboseProcess:84 [Thread-191] - >>> LibreOffice 6.4 - Fatal Error: Die Anwendung kann nicht gestartet werden. >>> ERROR 05-04 19:13:11.242 o.j.l.o.VerboseProcess:84 [Thread-191] - >>> Extension Manager: exception in synchronize >>> INFO 05-04 19:13:11.297 o.j.c.o.AbstractOfficeManagerPool:156 >>> [Thread-183] - Stopping the office manager pool... >>> INFO 05-04 19:13:11.299 o.j.l.o.OfficeProcessManager:313 [Thread-183] - >>> Submitting task 'Stop' and waiting... >>> INFO 05-04 19:13:11.303 o.j.l.o.OfficeProcess:240 [officeprocess-0] - >>> Trying to forcibly terminate process: >>> 'host=127.0.0.1,port=2002,tcpNoDelay=1'; pid: 4629 >>> INFO 05-04 19:13:11.312 o.j.l.o.OfficeProcessManager:204 >>> [officeprocess-0] - Process terminated with code 77 >>> INFO 05-04 19:13:11.313 o.j.l.o.OfficeProcessManager:121 >>> [officeprocess-0] - Process exited with code 77 >>> INFO 05-04 19:13:11.319 o.j.c.o.AbstractOfficeManagerPool:174 >>> [Thread-183] - Office manager stopped >>> ERROR 05-04 19:13:11.322 o.a.o.c.c.DocumentConverter:109 [Thread-183] - >>> doJodConvert >>> org.jodconverter.core.office.OfficeException: Office process died with >>> exit code 77 >>> >>> Fatal Error: Die Anwendung kann nicht gestartet werden. -> Fatal Error: >>> the application could not be started >>> >>> > What OS on your server? >>> Ubuntu 18.04 >>> >>> BTW I just installed the whole server on a naked machine, with no >>> pre-installed M3 and all works perfectly. >>> >> >> I doubt have M3 can damage LibreOffice >> I would say some libarary was broken >> It is usually checked with starting office process from command line >> >> most probably apt remove with purge can help here >> >> >>> >>> Best K. >>> >>> Am Mo., 4. Mai 2020 um 17:08 Uhr schrieb Maxim Solodovnik < >>> solomax...@gmail.com>: >>> >>>> Are you installing to desktop or server? >>>> What in the logs? >>>> What OS on your server? >>>> >>>> On Mon, 4 May 2020 at 16:57, K. Kamhamea <kamha...@googlemail.com> >>>> wrote: >>>> >>>>> The path is correct, as can be checked by "whereis libreoffice" and >>>>> obviously it can connect to LO but gets an error executing some command. >>>>> >>>>> When uploading an office document I get an error as expected. >>>>> >>>>> [image: error-file-processing.jpg] >>>>> >>>>> I just completely removed LO from my system >>>>> >>>>> sudo apt remove libreoffice >>>>> >>>>> >>>>> and re-installed it via repository >>>>> >>>>> sudo add-apt-repository ppa:libreoffice/ppa >>>>> sudo apt update >>>>> sudo apt install libreoffice >>>>> >>>>> same result. Any idea? >>>>> >>>>> Best K. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Am Mo., 4. Mai 2020 um 10:42 Uhr schrieb seba.wag...@gmail.com < >>>>> seba.wag...@gmail.com>: >>>>> >>>>>> I have M3, M4, M5 and I don't see this error. >>>>>> >>>>>> This is a jodconverter error. >>>>>> >>>>>> Did you try to complete installation and upload a document to check ? >>>>>> You can update this path later if required in the Admin>Config >>>>>> section. >>>>>> >>>>>> Cheers >>>>>> Seb >>>>>> >>>>>> Sebastian Wagner >>>>>> https://www.linkedin.com/in/sebastianwagner/ >>>>>> >>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >>>>>> >>>>>> >>>>>> On Mon, 4 May 2020 at 19:49, K. Kamhamea <kamha...@googlemail.com> >>>>>> wrote: >>>>>> >>>>>>> When running M4 after update I got this error: "Office process died >>>>>>> with exit code 77" >>>>>>> >>>>>>> With M3 everything was fine. I re-installed LibreOffice but the >>>>>>> error remained. >>>>>>> >>>>>>> Best K. >>>>>>> >>>>>>> [image: slide-06'2.JPG] >>>>>>> >>>>>>> >>>> >>>> -- >>>> Best regards, >>>> Maxim >>>> >>> >> >> -- >> Best regards, >> Maxim >> >
