Actually screen-sharing display is just a video player
Applet creates video, browser then play it

Is screen-sharing applet still "grey" mean no fatal errors
What in the logs?
Can you also check browser dev-console are there any errors?
Can you start your camera? is it visble on Mac?

On Mon, Feb 6, 2017 at 1:39 PM, Jason <[email protected]> wrote:

> Ok so now it opens the window that says "view screen".  But when I click
> it just opens the window that says to copy and paste. But doesn't show the
> screen.  What could be the cause?  It does work on the demo server.  So it
> must be something on my setup that is not allowing it to display.  Before I
> was not even getting this far. So that is a good sign.
>
> Jason
>
> Maxim Solodovnik <[email protected]>
> February 5, 2017 at 11:13 PM
> OK, was able to test on Mac 10.12.2 (not VM)
> Java 1.8.0_65
> Safari
>
> was able to start screen-sharing (after adding https://om.
> alteametasoft.com:8443 to java security exceptions)
> and check the screen using my Ubuntu machine
>
> Would appreciate any help with reproducing the issue
>
>
>
>
> --
> WBR
> Maxim aka solomax
> Maxim Solodovnik <[email protected]>
> February 4, 2017 at 3:04 AM
> Can you please try both?
>
> WBR, Maxim
> (from mobile, sorry for the typos)
>
> Alvaro <[email protected]>
> February 4, 2017 at 3:03 AM
> Ok. Showing mac screen, or mac as client?
>
>
> ..............
>
>
>
>
> Maxim Solodovnik <[email protected]>
> February 4, 2017 at 2:33 AM
> Hello Alvaro,
> You need to start screen-sharing on one computer and check it is visible
> on another
> It is better to use demo since it provides https
>
> WBR, Maxim
> (from mobile, sorry for the typos)
>
> Alvaro <[email protected]>
> February 4, 2017 at 2:30 AM
> Hi Maxim,
> Could you please tell me what to do exactly?
>
> Alvaro
>
>
> .............
>
>
>
>
>
>


-- 
WBR
Maxim aka solomax

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