Update: After doing some searches it seems that canceling in-app purchases in the Apple sandbox is a hole in sandbox testing that has been there for awhile. I will keep looking and see if that hole has been plugged.
In the meantime I will code up the proposed solution. And wait... Ralph DiMola IT Director Evergreen Information Services [email protected] -----Original Message----- From: use-livecode [mailto:[email protected]] On Behalf Of Lagi Pittas via use-livecode Sent: Wednesday, July 10, 2019 2:13 PM To: How to use LiveCode Cc: Lagi Pittas Subject: Re: iOS In-App Purchase Refunds Hi Ralph, I believe the record stays there but the status changes - so you need to check for any status changes Lagi On Wed, 10 Jul 2019 at 18:45, Ralph DiMola via use-livecode < [email protected]> wrote: > True, but there must be a way of the app getting the most recent > receipt and decoding it to see if the purchase was canceled. > > Ralph DiMola > IT Director > Evergreen Information Services > [email protected] > > > -----Original Message----- > From: use-livecode [mailto:[email protected]] On > Behalf Of J. Landman Gay via use-livecode > Sent: Wednesday, July 10, 2019 1:04 PM > To: How to use LiveCode > Cc: J. Landman Gay > Subject: RE: iOS In-App Purchase Refunds > > I've heard that Apple never reveals customer identities for any reason. > > -- > Jacqueline Landman Gay | [email protected] HyperActive Software > | http://www.hyperactivesw.com On July 10, 2019 11:20:50 AM Ralph > DiMola via use-livecode <[email protected]> wrote: > > > Yes the Apple reports(and deposits) show this BUT... those reports > > don’t tell you who received the refund. > > Since 2012 or so we are about $500.00 short. Some of this could be > > FX rates and possible an App bugs but we had a rude user last month > > that demanded a refund and then hung up on customer service but is > > still using the app(backend server metrics). There is a cancelation > > on this month's Apple report but we can't pin it to him. This app > > has in-app products that range from $60.00 to $250.00 so this is > > becoming a real > issue. > > > > Ralph DiMola > > IT Director > > Evergreen Information Services > > [email protected] > > > > > > -----Original Message----- > > From: use-livecode [mailto:[email protected]] On > > Behalf Of Rick Harrison via use-livecode > > Sent: Wednesday, July 10, 2019 12:09 PM > > To: How to use LiveCode > > Cc: Rick Harrison > > Subject: Re: iOS In-App Purchase Refunds > > > > Hi Ralph, > > > > Has this ever happened to you before? If so, shouldn’t the > > transaction show up in your financial report from Apple? > > > > I’ll be very interested to know if you are able to come up with a > > solution for this one. > > > > Good luck! > > > > Rick > > > >> On Jul 10, 2019, at 11:45 AM, Ralph DiMola via use-livecode > >> <[email protected]> wrote: > >> > >> Does anyone know how to detect when a user that made a valid in-app > >> purchase and then subsequently asked for and received a refund from > Apple? > >> This is a in-app purchase for a subscription to intellectual > >> property so I need a way to know this so I can cut the user off. I > >> have all the backend server code to do this I just need to know if > >> the user received a refund from Apple. > >> > >> Any ideas? > >> Thanks! > >> > >> > >> Ralph DiMola > >> IT Director > >> Evergreen Information Services > >> [email protected] > >> > >> > >> _______________________________________________ > >> use-livecode mailing list > >> [email protected] > >> Please visit this url to subscribe, unsubscribe and manage your > >> subscription preferences: > >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > > > > _______________________________________________ > > use-livecode mailing list > > [email protected] > > Please visit this url to subscribe, unsubscribe and manage your > > subscription preferences: > > http://lists.runrev.com/mailman/listinfo/use-livecode > > > > > > _______________________________________________ > > use-livecode mailing list > > [email protected] > > Please visit this url to subscribe, unsubscribe and manage your > > subscription preferences: > > http://lists.runrev.com/mailman/listinfo/use-livecode > > > > > _______________________________________________ > use-livecode mailing list > [email protected] > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > [email protected] > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
