True, but there must be a way of the app getting the most recent receipt and decoding it to see if the purchase was canceled.
Ralph DiMola IT Director Evergreen Information Services rdim...@evergreeninfo.net -----Original Message----- From: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] On Behalf Of J. Landman Gay via use-livecode Sent: Wednesday, July 10, 2019 1:04 PM To: How to use LiveCode Cc: J. Landman Gay Subject: RE: iOS In-App Purchase Refunds I've heard that Apple never reveals customer identities for any reason. -- Jacqueline Landman Gay | jac...@hyperactivesw.com HyperActive Software | http://www.hyperactivesw.com On July 10, 2019 11:20:50 AM Ralph DiMola via use-livecode <use-livecode@lists.runrev.com> wrote: > Yes the Apple reports(and deposits) show this BUT... those reports > don’t tell you who received the refund. > Since 2012 or so we are about $500.00 short. Some of this could be FX > rates and possible an App bugs but we had a rude user last month that > demanded a refund and then hung up on customer service but is still > using the app(backend server metrics). There is a cancelation on this > month's Apple report but we can't pin it to him. This app has in-app > products that range from $60.00 to $250.00 so this is becoming a real issue. > > Ralph DiMola > IT Director > Evergreen Information Services > rdim...@evergreeninfo.net > > > -----Original Message----- > From: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] On > Behalf Of Rick Harrison via use-livecode > Sent: Wednesday, July 10, 2019 12:09 PM > To: How to use LiveCode > Cc: Rick Harrison > Subject: Re: iOS In-App Purchase Refunds > > Hi Ralph, > > Has this ever happened to you before? If so, shouldn’t the > transaction show up in your financial report from Apple? > > I’ll be very interested to know if you are able to come up with a > solution for this one. > > Good luck! > > Rick > >> On Jul 10, 2019, at 11:45 AM, Ralph DiMola via use-livecode >> <use-livecode@lists.runrev.com> wrote: >> >> Does anyone know how to detect when a user that made a valid in-app >> purchase and then subsequently asked for and received a refund from Apple? >> This is a in-app purchase for a subscription to intellectual property >> so I need a way to know this so I can cut the user off. I have all >> the backend server code to do this I just need to know if the user >> received a refund from Apple. >> >> Any ideas? >> Thanks! >> >> >> Ralph DiMola >> IT Director >> Evergreen Information Services >> rdim...@evergreeninfo.net >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your >> subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
