On Tuesday, 22 December, 2009 10:58 AM, Leisa Reichelt wrote:
yes, it just looks like an ordinary computer screen. There is a little icon in the top of screen that you can use to stop/pause Silverback but it's unobtrusive, up there with the date/time etc.

I know now! let's do it the way Istanbul and gtk-recordmydesktop do it. There's a panel icon that you click to start recording the session ( http://www.ubuntu-pics.de/bild/35152/screenshot_031_yg2Pfb.png ). When it's started, it turns into http://www.ubuntu-pics.de/bild/35153/screenshot_032_g2P0s8.png .
I have to say that, at times, I would like to have the ability to switch on an observe option in silverback - I am a big fan of getting stakeholders to observe testing live (although I tend to use silverback when I'm out the the field an observation is less practical). I have dreams of being about to stream the sessions live so that others can view them from their desk whilst I'm out researching wherever I like. There's more than software to worry about there tho!

That's a good feature to have. After all, the researcher can just choose to use it or not to use it. However, if it is technically hard to develop this feature, we can postpone this for later versions. If it's easy to implement, by all means, let's have it. It's just that, if all stakeholders have to pay attention to the testing while it's being done, it could be time-consuming for a lot of people because a session can involve a lot of pausing. After all, the quality of the video wouldn't improve if they watch it live. You can just email the video when it's done so they can watch it during their own time.
agree re: visualising mouseclicks - this is useful and clients tend to like it a lot.

re: controls for stopping/pausing the session - personally I don't tend to use the apple remote for these tasks, I just take control of the computer :) (the test is being disrupted for one reason or another so it doesn't tend to be a problem). What you *can* do with the remote in Silverback that is very useful is to be able to mark points of interest so you can go back and take clips from the video at a later date. This is a great timesaver, and I'd recommend that we try to work this in somehow. The advantage of using the remote to do this is that it is unobtrusive so you're not telling effectively telling the participant 'you're doing something very interesting now', but perhaps using an outlying key on the keyboard would be an acceptable alternative, given that we don't have the 'remote' option? (unless we can do something fancy with bluetooth + mobile phone... or that could be me dreaming again!)

As I mentioned, I think, it's best to have the little panel icon to record and stop :)
re: what we call them - I've always preferred 'participants'.
Great! :)
________________________
Leisa Reichelt
Disambiguity.com
Freelance Contextual Research, User Centred Design & Social Design

le...@disambiguity.com <mailto:le...@disambiguity.com>
+44 778 071 2129


2009/12/22 Allan Caeg <allanc...@gmail.com <mailto:allanc...@gmail.com>>

    Cool.

    How does the tester's screen look like while the testing session
    is running? Does it look like an ordinary computer screen or is
    there any trace of Silverback?

    Now, I think, an "observe" feature isn't needed. First of all, it
    would be hard to implement. It's also hard to gather all
    stakeholders for them to view testing sessions while it is running
    and if the tester finds out, that would be awkward for him or her.

    I have new features in mind. I saw a morae session once. On
    playback, it highlights where the mouse is. Silverback also shows
    if the tester clicks the mouse. That would be a cool feature to have.

    We have to figure out how to control sessions, though. Without an
    observe feature (where I think, we can control the running
    session), how are we supposed to be able to pause and stop the
    session? Silverback does it with an Apple remote. I think, it's
    best if we just settle with something much simpler like having
    keyboard shortcuts for play, pause, and stop?

    Btw, let's just not call our testers "test subjects" like how
    Silverback people call them. As a psych major, I was disturbed.
    Let's call them "testers" or "participants" :D


    On Tuesday, 22 December, 2009 10:15 AM, Leisa Reichelt wrote:
    oh look, here's one they prepared earlier :)
    http://www.vimeo.com/1393885?pg=embed&sec=1393885
    <http://www.vimeo.com/1393885?pg=embed&sec=1393885>

    it's a little bit salesy but gives you a good walk through of the UI
    ________________________
    Leisa Reichelt
    Disambiguity.com
    Freelance Contextual Research, User Centred Design & Social Design

    le...@disambiguity.com <mailto:le...@disambiguity.com>
    +44 778 071 2129


    2009/12/22 Allan Caeg <allanc...@gmail.com
    <mailto:allanc...@gmail.com>>

        Hello Leisa!

        Thanks for the input. I'll be happy to see a screencast of
        that app. They may be a free trial, but I don't have a Mac to
        test it :)

        Best Regards,
        Allan


        On Tuesday, 22 December, 2009 10:05 AM, Leisa Reichelt wrote:
        hi guys

        new to this list, so hope you don't mind me adding my 2c
        here - just wanted to check that you've taken a look at
        silverbackapp.com <http://silverbackapp.com> as a reference
        interface for this project. It doesn't have an observer
        mode, just runs usability test capture (screen capture +
        headshot) from a Mac, but has a fairly nice, simple admin UI
        - worth a look and I think you can get a 30 day trial for
        free. If not, sing out and I'm happy to do a screencast of
        my installation.

        hope that helps and good luck with this project - it's
        definitely needed!

        Leisa
        ________________________
        Leisa Reichelt
        Disambiguity.com
        Freelance Contextual Research, User Centred Design & Social
        Design

        le...@disambiguity.com <mailto:le...@disambiguity.com>
        +44 778 071 2129


        2009/12/22 Allan Caeg <allanc...@gmail.com
        <mailto:allanc...@gmail.com>>

            Maybe, on the welcome screen, we can just use something
            like what I proposed earlier (
            http://i.imagehost.org/0753/welcome.png ) then when the
            user selects the project he wants, he'll see all the
            sessions there.

            That would create less visual noise, because you wont
            see every session from different projects on the welcome
            screen. After all, if you have a session in mind, you
            know what project contains it. :)

            By the way, there's a GNOME 3 usability hackfest on feb
            22-26. Ivanka is going to be there too. I think, this
            project deserves some attention there. After all,
            they're talking about Pongo there ;)

            Allan


            On Monday, 21 December, 2009 02:38 PM, Natan Yellin wrote:
            OK. I was thinking that we could always show individual
            sessions and just group them under project headings.

            Something like:
            Recent Sessions:
              * Project 1
                - Session 1
                - Session 2
                - View All

              * Project 2
                - Session 1
                - Session 2
                - View All

              * View All Projects

            On Mon, Dec 21, 2009 at 8:32 AM, Allan Caeg
            <allanc...@gmail.com <mailto:allanc...@gmail.com>> wrote:

                Good question.. I was thinking that it's going to
                be one project. A project is a group of related
                sessions. I just don't know if that's technically
                feasible. If it's not it's just going to be one
                session.

                On Monday, 21 December, 2009 02:29 PM, Natan Yellin
                wrote:
                Yes.

                I don't know much about usability testing, so is
                each entry in "Recent Projects" a group of related
                sessions or just one session (e.g. one user)?

                Natan
                On Mon, Dec 21, 2009 at 5:50 AM, Allan Caeg
                <allanc...@gmail.com <mailto:allanc...@gmail.com>>
                wrote:

                    Like this one?
                    http://i.imagehost.org/0753/welcome.png :)

                    Got the idea from Brasero
                    
http://www.ubuntu-pics.de/bild/35029/screenshot_030_sw8XCE.png



                    On Monday, 21 December, 2009 05:14 AM, Natan
                    Yellin wrote:
                    Whoops, I hit the send button too soon. :)

                    What about an overview window with buttons like:
                    [View a past session] [Record a new session]

                    Clicking on [Record a new session] would open
                    up a window with some default settings. The
                    user would then click on a [Create Session]
                    button afterwhich the window would be the
                    same as if it was opened with [Record a new
                    Session]

                    On Sun, Dec 20, 2009 at 11:09 PM, Natan
                    Yellin <aan...@gmail.com
                    <mailto:aan...@gmail.com>> wrote:

                        What about an overview window with
                        buttons like:
                        [View a past session] [Record a new session]

                        After clicking on [Re


                        On Sat, Dec 19, 2009 at 10:19 AM, James
                        Moschou <james.mosc...@gmail.com
                        <mailto:james.mosc...@gmail.com>> wrote:

                            > What app did you use to make this
                            mockup? :)

                            Gtk Builder/Glade

                            Also I agree that a wizard would not
                            work. I just didn't want a
                            prepare/setup tab that would become
                            useless once the recording has
                            started.
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