On Tuesday, 22 December, 2009 10:58 AM, Leisa Reichelt wrote:
yes, it just looks like an ordinary computer screen. There is a little
icon in the top of screen that you can use to stop/pause Silverback
but it's unobtrusive, up there with the date/time etc.
I know now! let's do it the way Istanbul and gtk-recordmydesktop do it.
There's a panel icon that you click to start recording the session (
http://www.ubuntu-pics.de/bild/35152/screenshot_031_yg2Pfb.png ). When
it's started, it turns into
http://www.ubuntu-pics.de/bild/35153/screenshot_032_g2P0s8.png .
I have to say that, at times, I would like to have the ability to
switch on an observe option in silverback - I am a big fan of getting
stakeholders to observe testing live (although I tend to use
silverback when I'm out the the field an observation is less
practical). I have dreams of being about to stream the sessions live
so that others can view them from their desk whilst I'm out
researching wherever I like. There's more than software to worry about
there tho!
That's a good feature to have. After all, the researcher can just choose
to use it or not to use it. However, if it is technically hard to
develop this feature, we can postpone this for later versions. If it's
easy to implement, by all means, let's have it. It's just that, if all
stakeholders have to pay attention to the testing while it's being done,
it could be time-consuming for a lot of people because a session can
involve a lot of pausing. After all, the quality of the video wouldn't
improve if they watch it live. You can just email the video when it's
done so they can watch it during their own time.
agree re: visualising mouseclicks - this is useful and clients tend to
like it a lot.
re: controls for stopping/pausing the session - personally I don't
tend to use the apple remote for these tasks, I just take control of
the computer :) (the test is being disrupted for one reason or another
so it doesn't tend to be a problem). What you *can* do with the remote
in Silverback that is very useful is to be able to mark points of
interest so you can go back and take clips from the video at a later
date. This is a great timesaver, and I'd recommend that we try to work
this in somehow. The advantage of using the remote to do this is that
it is unobtrusive so you're not telling effectively telling the
participant 'you're doing something very interesting now', but perhaps
using an outlying key on the keyboard would be an acceptable
alternative, given that we don't have the 'remote' option? (unless we
can do something fancy with bluetooth + mobile phone... or that could
be me dreaming again!)
As I mentioned, I think, it's best to have the little panel icon to
record and stop :)
re: what we call them - I've always preferred 'participants'.
Great! :)
________________________
Leisa Reichelt
Disambiguity.com
Freelance Contextual Research, User Centred Design & Social Design
le...@disambiguity.com <mailto:le...@disambiguity.com>
+44 778 071 2129
2009/12/22 Allan Caeg <allanc...@gmail.com <mailto:allanc...@gmail.com>>
Cool.
How does the tester's screen look like while the testing session
is running? Does it look like an ordinary computer screen or is
there any trace of Silverback?
Now, I think, an "observe" feature isn't needed. First of all, it
would be hard to implement. It's also hard to gather all
stakeholders for them to view testing sessions while it is running
and if the tester finds out, that would be awkward for him or her.
I have new features in mind. I saw a morae session once. On
playback, it highlights where the mouse is. Silverback also shows
if the tester clicks the mouse. That would be a cool feature to have.
We have to figure out how to control sessions, though. Without an
observe feature (where I think, we can control the running
session), how are we supposed to be able to pause and stop the
session? Silverback does it with an Apple remote. I think, it's
best if we just settle with something much simpler like having
keyboard shortcuts for play, pause, and stop?
Btw, let's just not call our testers "test subjects" like how
Silverback people call them. As a psych major, I was disturbed.
Let's call them "testers" or "participants" :D
On Tuesday, 22 December, 2009 10:15 AM, Leisa Reichelt wrote:
oh look, here's one they prepared earlier :)
http://www.vimeo.com/1393885?pg=embed&sec=1393885
<http://www.vimeo.com/1393885?pg=embed&sec=1393885>
it's a little bit salesy but gives you a good walk through of the UI
________________________
Leisa Reichelt
Disambiguity.com
Freelance Contextual Research, User Centred Design & Social Design
le...@disambiguity.com <mailto:le...@disambiguity.com>
+44 778 071 2129
2009/12/22 Allan Caeg <allanc...@gmail.com
<mailto:allanc...@gmail.com>>
Hello Leisa!
Thanks for the input. I'll be happy to see a screencast of
that app. They may be a free trial, but I don't have a Mac to
test it :)
Best Regards,
Allan
On Tuesday, 22 December, 2009 10:05 AM, Leisa Reichelt wrote:
hi guys
new to this list, so hope you don't mind me adding my 2c
here - just wanted to check that you've taken a look at
silverbackapp.com <http://silverbackapp.com> as a reference
interface for this project. It doesn't have an observer
mode, just runs usability test capture (screen capture +
headshot) from a Mac, but has a fairly nice, simple admin UI
- worth a look and I think you can get a 30 day trial for
free. If not, sing out and I'm happy to do a screencast of
my installation.
hope that helps and good luck with this project - it's
definitely needed!
Leisa
________________________
Leisa Reichelt
Disambiguity.com
Freelance Contextual Research, User Centred Design & Social
Design
le...@disambiguity.com <mailto:le...@disambiguity.com>
+44 778 071 2129
2009/12/22 Allan Caeg <allanc...@gmail.com
<mailto:allanc...@gmail.com>>
Maybe, on the welcome screen, we can just use something
like what I proposed earlier (
http://i.imagehost.org/0753/welcome.png ) then when the
user selects the project he wants, he'll see all the
sessions there.
That would create less visual noise, because you wont
see every session from different projects on the welcome
screen. After all, if you have a session in mind, you
know what project contains it. :)
By the way, there's a GNOME 3 usability hackfest on feb
22-26. Ivanka is going to be there too. I think, this
project deserves some attention there. After all,
they're talking about Pongo there ;)
Allan
On Monday, 21 December, 2009 02:38 PM, Natan Yellin wrote:
OK. I was thinking that we could always show individual
sessions and just group them under project headings.
Something like:
Recent Sessions:
* Project 1
- Session 1
- Session 2
- View All
* Project 2
- Session 1
- Session 2
- View All
* View All Projects
On Mon, Dec 21, 2009 at 8:32 AM, Allan Caeg
<allanc...@gmail.com <mailto:allanc...@gmail.com>> wrote:
Good question.. I was thinking that it's going to
be one project. A project is a group of related
sessions. I just don't know if that's technically
feasible. If it's not it's just going to be one
session.
On Monday, 21 December, 2009 02:29 PM, Natan Yellin
wrote:
Yes.
I don't know much about usability testing, so is
each entry in "Recent Projects" a group of related
sessions or just one session (e.g. one user)?
Natan
On Mon, Dec 21, 2009 at 5:50 AM, Allan Caeg
<allanc...@gmail.com <mailto:allanc...@gmail.com>>
wrote:
Like this one?
http://i.imagehost.org/0753/welcome.png :)
Got the idea from Brasero
http://www.ubuntu-pics.de/bild/35029/screenshot_030_sw8XCE.png
On Monday, 21 December, 2009 05:14 AM, Natan
Yellin wrote:
Whoops, I hit the send button too soon. :)
What about an overview window with buttons like:
[View a past session] [Record a new session]
Clicking on [Record a new session] would open
up a window with some default settings. The
user would then click on a [Create Session]
button afterwhich the window would be the
same as if it was opened with [Record a new
Session]
On Sun, Dec 20, 2009 at 11:09 PM, Natan
Yellin <aan...@gmail.com
<mailto:aan...@gmail.com>> wrote:
What about an overview window with
buttons like:
[View a past session] [Record a new session]
After clicking on [Re
On Sat, Dec 19, 2009 at 10:19 AM, James
Moschou <james.mosc...@gmail.com
<mailto:james.mosc...@gmail.com>> wrote:
> What app did you use to make this
mockup? :)
Gtk Builder/Glade
Also I agree that a wizard would not
work. I just didn't want a
prepare/setup tab that would become
useless once the recording has
started.
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