yes, it just looks like an ordinary computer screen. There is a little icon
in the top of screen that you can use to stop/pause Silverback but it's
unobtrusive, up there with the date/time etc.

I have to say that, at times, I would like to have the ability to switch on
an observe option in silverback - I am a big fan of getting stakeholders to
observe testing live (although I tend to use silverback when I'm out the the
field an observation is less practical). I have dreams of being about to
stream the sessions live so that others can view them from their desk whilst
I'm out researching wherever I like. There's more than software to worry
about there tho!

agree re: visualising mouseclicks - this is useful and clients tend to like
it a lot.

re: controls for stopping/pausing the session - personally I don't tend to
use the apple remote for these tasks, I just take control of the computer :)
(the test is being disrupted for one reason or another so it doesn't tend to
be a problem). What you *can* do with the remote in Silverback that is very
useful is to be able to mark points of interest so you can go back and take
clips from the video at a later date. This is a great timesaver, and I'd
recommend that we try to work this in somehow. The advantage of using the
remote to do this is that it is unobtrusive so you're not telling
effectively telling the participant 'you're doing something very interesting
now', but perhaps using an outlying key on the keyboard would be an
acceptable alternative, given that we don't have the 'remote' option?
(unless we can do something fancy with bluetooth + mobile phone... or that
could be me dreaming again!)

re: what we call them - I've always preferred 'participants'.
________________________
Leisa Reichelt
Disambiguity.com
Freelance Contextual Research, User Centred Design & Social Design

le...@disambiguity.com
+44 778 071 2129


2009/12/22 Allan Caeg <allanc...@gmail.com>

>  Cool.
>
> How does the tester's screen look like while the testing session is
> running? Does it look like an ordinary computer screen or is there any trace
> of Silverback?
>
> Now, I think, an "observe" feature isn't needed. First of all, it would be
> hard to implement. It's also hard to gather all stakeholders for them to
> view testing sessions while it is running and if the tester finds out, that
> would be awkward for him or her.
>
> I have new features in mind. I saw a morae session once. On playback, it
> highlights where the mouse is. Silverback also shows if the tester clicks
> the mouse. That would be a cool feature to have.
>
> We have to figure out how to control sessions, though. Without an observe
> feature (where I think, we can control the running session), how are we
> supposed to be able to pause and stop the session? Silverback does it with
> an Apple remote. I think, it's best if we just settle with something much
> simpler like having keyboard shortcuts for play, pause, and stop?
>
> Btw, let's just not call our testers "test subjects" like how Silverback
> people call them. As a psych major, I was disturbed. Let's call them
> "testers" or "participants" :D
>
>
> On Tuesday, 22 December, 2009 10:15 AM, Leisa Reichelt wrote:
>
> oh look, here's one they prepared earlier :)
> http://www.vimeo.com/1393885?pg=embed&sec=1393885
>
>  it's a little bit salesy but gives you a good walk through of the UI
> ________________________
> Leisa Reichelt
> Disambiguity.com
> Freelance Contextual Research, User Centred Design & Social Design
>
> le...@disambiguity.com
> +44 778 071 2129
>
>
> 2009/12/22 Allan Caeg <allanc...@gmail.com>
>
>> Hello Leisa!
>>
>> Thanks for the input. I'll be happy to see a screencast of that app. They
>> may be a free trial, but I don't have a Mac to test it :)
>>
>> Best Regards,
>> Allan
>>
>>
>> On Tuesday, 22 December, 2009 10:05 AM, Leisa Reichelt wrote:
>>
>> hi guys
>>
>>  new to this list, so hope you don't mind me adding my 2c here - just
>> wanted to check that you've taken a look at silverbackapp.com as a
>> reference interface for this project. It doesn't have an observer mode, just
>> runs usability test capture (screen capture + headshot) from a Mac, but has
>> a fairly nice, simple admin UI - worth a look and I think you can get a 30
>> day trial for free. If not, sing out and I'm happy to do a screencast of my
>> installation.
>>
>>  hope that helps and good luck with this project - it's definitely
>> needed!
>>
>>  Leisa
>> ________________________
>> Leisa Reichelt
>> Disambiguity.com
>> Freelance Contextual Research, User Centred Design & Social Design
>>
>> le...@disambiguity.com
>> +44 778 071 2129
>>
>>
>> 2009/12/22 Allan Caeg <allanc...@gmail.com>
>>
>>> Maybe, on the welcome screen, we can just use something like what I
>>> proposed earlier ( http://i.imagehost.org/0753/welcome.png ) then when
>>> the user selects the project he wants, he'll see all the sessions there.
>>>
>>> That would create less visual noise, because you wont see every session
>>> from different projects on the welcome screen. After all, if you have a
>>> session in mind, you know what project contains it. :)
>>>
>>> By the way, there's a GNOME 3 usability hackfest on feb 22-26. Ivanka is
>>> going to be there too. I think, this project deserves some attention there.
>>> After all, they're talking about Pongo there ;)
>>>
>>> Allan
>>>
>>>
>>> On Monday, 21 December, 2009 02:38 PM, Natan Yellin wrote:
>>>
>>> OK. I was thinking that we could always show individual sessions and just
>>> group them under project headings.
>>>
>>> Something like:
>>> Recent Sessions:
>>>   * Project 1
>>>     - Session 1
>>>     - Session 2
>>>     - View All
>>>
>>>   * Project 2
>>>     - Session 1
>>>     - Session 2
>>>     - View All
>>>
>>>   * View All Projects
>>>
>>> On Mon, Dec 21, 2009 at 8:32 AM, Allan Caeg <allanc...@gmail.com> wrote:
>>>
>>>> Good question.. I was thinking that it's going to be one project. A
>>>> project is a group of related sessions. I just don't know if that's
>>>> technically feasible. If it's not it's just going to be one session.
>>>>
>>>> On Monday, 21 December, 2009 02:29 PM, Natan Yellin wrote:
>>>>
>>>> Yes.
>>>>
>>>> I don't know much about usability testing, so is each entry in "Recent
>>>> Projects" a group of related sessions or just one session (e.g. one user)?
>>>>
>>>> Natan
>>>> On Mon, Dec 21, 2009 at 5:50 AM, Allan Caeg <allanc...@gmail.com>wrote:
>>>>
>>>>> Like this one? http://i.imagehost.org/0753/welcome.png :)
>>>>>
>>>>> Got the idea from Brasero
>>>>> http://www.ubuntu-pics.de/bild/35029/screenshot_030_sw8XCE.png
>>>>>
>>>>>
>>>>> On Monday, 21 December, 2009 05:14 AM, Natan Yellin wrote:
>>>>>
>>>>> Whoops, I hit the send button too soon. :)
>>>>>
>>>>> What about an overview window with buttons like:
>>>>> [View a past session] [Record a new session]
>>>>>
>>>>> Clicking on [Record a new session] would open up a window with some
>>>>> default settings. The user would then click on a [Create Session] button
>>>>> afterwhich the window would be the same as if it was opened with [Record a
>>>>> new Session]
>>>>>
>>>>> On Sun, Dec 20, 2009 at 11:09 PM, Natan Yellin <aan...@gmail.com>wrote:
>>>>>
>>>>>> What about an overview window with buttons like:
>>>>>> [View a past session] [Record a new session]
>>>>>>
>>>>>> After clicking on [Re
>>>>>>
>>>>>>
>>>>>> On Sat, Dec 19, 2009 at 10:19 AM, James Moschou <
>>>>>> james.mosc...@gmail.com> wrote:
>>>>>>
>>>>>>> > What app did you use to make this mockup? :)
>>>>>>>
>>>>>>>  Gtk Builder/Glade
>>>>>>>
>>>>>>> Also I agree that a wizard would not work. I just didn't want a
>>>>>>> prepare/setup tab that would become useless once the recording has
>>>>>>> started.
>>>>>>>  _______________________________________________
>>>>>>> Usability mailing list
>>>>>>> Usability@gnome.org
>>>>>>> http://mail.gnome.org/mailman/listinfo/usability
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>> _______________________________________________
>>> Usability mailing list
>>> Usability@gnome.org
>>> http://mail.gnome.org/mailman/listinfo/usability
>>>
>>>
>>
>>
>
>
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