Equal support!??! You have GOT to be kidding me right? When was the last time Microsoft had a bugtracker and actually had its employees respond to a problem, let alone even acknowledge you? Does MS have IRC channels? Direct support? No they bloody well don't!
The help is there for Ubuntu if you need it; Windows...you're on your own. Failing that you could always get an MCSE and then be classed as an "expert of s...@*t", and still not know how to network between Vista and 7 with it's cleverly designed HomeGroups that fail to connect to anything other than 7... Windows didn't even have a "reporting this problem to MS" feature until Vista, and how do you know it's being looked at? Does it ever get fixed? No. The suggestion is: upgrade or shut the hell up. Windows fanboys flame me, linux fanboys pat me on the back ;) lol I rest my case. On Wed, 2010-10-13 at 16:46 +0100, Paul Jones wrote: > I cant comment on your experiences with getting support John, I've > always had positive experiences from getting support from forums for > both MS stuff and Linux, but I have never ever once, received a > working solution, or anything resembling proper help from Microsoft > themselves. There responses are usually very dismissive and unhelpful > to say the least. > > > I'm not trying to say you are wrong in your view, but I am trying to > say that the Windows support for example is in my opinion no better > than that of Linux. I'd personally class them as fairly equal. > > > I can usually find an answer to my issues whether they are MS or Linux > using the user forums and known documented issues. I certainly wouldnt > say Ubuntu support is lacking in anyway, in comparison to other OS's. > > > Paul. > > > > ----- Original Message ----- > From: > UK Ubuntu Talk <ubuntu...@lists.ubuntucom> > > To: > "UK Ubuntu Talk" <ubuntu-uk@lists.ubuntu.com> > Cc: > > Sent: > Wed, 13 Oct 2010 16:39:24 +0100 > Subject: > Re: [ubuntu-uk] Ubuntu/Linux is still not an OS for the masses > - discuss > > > On 13/10/10 16:35, Paul Jones wrote: > > > > If you ask me (and I know noone did) there will ALWAYS be as > many > > people claiming "it worked perfectly without any > configuration at all" > > as there are people who claim "it was a nightmare, I couldnt > get it to > > work and I couldnt get any help either" regardless of > whether its > > Linux/Windows/ OSX etc. This debate rages in Car/Motorcycle > forums as > > well that I'm part of as well with people almost fighting to > claim > > each side of the story. > > > > The fact is there will always be good and bad examples of > experiences > > with any "product", simple as that. I agree, feeling like > you are not > > being helped enough by the Ubuntu community must be very > frustrating, > > but considering how much we pay where I work for our > Microsoft Volume > > Licensing the amount of help, or should I say lack of help > we get from > > MS is shocking Almost every fix I have ever implemented in > my entire > > 15yr IT career has come from forums and word of mouth, or > just plain > > old fault finding. > > > > I could name many people who have installed Windows out of > the box > > with no issues, whatsoever, and many who have had an > absolute > > nightmare. I'm sure the same goes for Ubuntu but in my > opinion the > > help and resources for help from Microsoft are no better > than for > > Ubuntu/Linux so if you arent getting the answers you need, > either you > > need to shout louder, or maybe you are asking in the wrong > "forum" > > (not literal). > > > > Paul. > > > Yeh, but what makes the difference, is the support. It can be > a > nightmare, but if there is good support, and its not done in a > way that > makes you feel like a idiot or worse, then it doesnt matter if > its bad, > if you can get it fixed fine. To be told go else where, if you > cant get > on, that really is good support. > > That is what makes something worth it or not. > > John > > -- > Ubuntu User #30817 > > > -- > ubuntu-uk@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > https://wiki.ubuntu.com/UKTeam/ -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
