On 13/10/10 16:09, Alan Pope wrote: > On 13 October 2010 14:54, John Matthews<jake...@sky.com> wrote: >> On 13/10/10 13:49, Alan Pope wrote: >>> It's easy if you know what you're doing. Same as rocket science or >>> brain surgery. It's all about perspective. Many people who say 'ubuntu >>> is easy' are almost always people who have had the pain of >>> administering Windows systems for years and come to Ubuntu with that >>> baggage. They probably find that Ubuntu fits their brain better and >>> they feel at home with the way stuff works. >>> >> But that is what I mean, you have years of experience, and to you its >> second nature. I have spent almost 4 years struggling to keep my Ubuntu >> working. I never had problems like this on windows, I was even able to >> help other people with windows problems. > You're missing my point, and illustrating it perfectly. People seem to > have an expectation that you should be able to install Ubuntu and it > works out of the box with zero effort, zero learning and no issues > whatsoever. That expectation isn't levelled at any other OS, so why > Ubuntu? > > You probably haven't had many Windows operating system upgrades over > the years either. We've released 2 versions a year since 2004. > > I bought a Mac for the first time last year having never owned one. It > was a steep learning curve learning OSX, but I didn't complain that it > was broken. > >> But at least, if there is a problem, somebody is there to help. You know >> exactly what I mean there. > Yes, there is someone there to take your money, delete viruses and > reinstall the OS. There's very little else they help with. Ask them > how to do mail-merge with Microsoft Word and Microsoft Access and see > how far you get. > > If you have a problem with Windows you get help from a Windows expert > (in this case Dixons). > > If you have a problem with Ubuntu, you get help from an Ubuntu expert. > > How is this different? > >>>> Windows as much as I hate it, is easier to set up than Ubuntu. >>> I disagree. I recently installed Windows XP on my desktop computer for >>> some light gaming. It took the best part of a day to get the OS and >>> all the necessary patches and drivers located and installed. Some of >>> the drivers are quite hard to find. The printer driver alone was >>> hundreds of megs download. Even if I used the most up to date Windows >>> 7 DVD it would still require significant pain to setup. >>> >>> With Ubuntu I put the CD in, ran the installer and all the updates and >>> software I needed was done in an hour and two reboots. >>> >> That is you, you have the knowledge to deal with a problem, so it is >> going to be easy for you, your not really a good example of somebody who >> is new to Ubuntu. > You missed my point. My point was that it is not "easy" to install > Windows, and I've been doing it for years. It's tedious, painful and > time consuming. Ubuntu installed on the same machine in a fraction of > the time with no problems. > >>> I have had very few calls from my mum asking for help with her Ubuntu >>> system. She uses the same kinds of apps most people do. >> Sorry, but from somebody who has had to struggle since I installed this, >> and still cannot get answers to problems I posted about years ago, such >> as my network shares, video not working, and other minor things, I still >> say sorry but that is wrong. >> > Please don't tell me my own experience is wrong. It's an indisputable > fact that I have had less calls for help from my mum using Ubuntu than > I have from my sister using XP. > > Al. >
Yeh, but there you go, for you, its never a problem, so it shouldnt be a problem for anybody else. And as for getting help from Ubuntu, that isnt easy either, if it was, I still wouldnt have problems with my network shares and videos problems. I would be able to use my numbers at the side of the keyboard after asking for help. And I wouldnt be continuously reminded that you volunteer for help, and I shouldnt expect it. Which has been told be on quite a few occasions. So, you'll have to excuse me if I still say, I find windows easier, and most of the time, it work out of the box, far quicker than getting Ubuntu to work out of the box. That is coming form about 4 years of trying to get my Ubuntu to work properly. So sorry, its not about telling you your experience is wrong, its telling your my experience. And I wouldnt be told when trying to get help, buy a better computer. That isnt help. John. -- Ubuntu User #30817 -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
