On 7 June 2010 20:10, Will Bickerstaff <w...@thebickerstaffs.net> wrote:
> James, > > bringing launchpad to the desktop is a really cool idea. When I think > about what would motivate me more to help, finding things I can help > with is probably top of the list. There are a hundred different places > to help out, forums, irc, launchpad etc. And I can spend hours trawling > them all to find something I can help with. > > If some small app new what I used regularly and what hardware I was > using then prompted me with related support questions then I would > almost definitely be answering a lot more. > Isn't there already some bug-buddy application in Gnome if something crashes, helping you report a bug? Could this be extended? I like the idea of something than can gather the basic information of the system and ask for some standard information to help with support. However, I know after using certain database companies support website that too many questions or unclear questions can be a real turn off. Just having a page on a site about how to ask for support would be a big help to many people. - John Stevenson jr0cket.com leanagilemachine.com
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