On 25 May 2010 10:34, Matthew Daubney <m...@daubers.co.uk> wrote:

> Hello,
>
> <snip>
>
> What drives you to help support random strangers for no reward? Someone
> pointed out to me at Oggcamp that understanding this may be the crux of
> being able to actually help drive people to improve.
>
> I've had a sit down, a cup of tea and a bit of a think on this and will
> put hand to keyboard this evening and lay out why I help people, but I
> want to see if I can get a better understanding of why others do so
> without influencing their decisions.
>
> So really, what drives you to support people? What, in your own opinion,
> could be done to help motivate yourself to do better?
>
> I'd be very appreciative of any responses.
>

Hello Matt,
I like to offer support because I feel that Ubuntu is a great environment
and can be much more productive for many people.  Therefore I do what I can
to help people with Ubuntu to reduce barriers to entry.

I also benefit from helping people as it is a learning experience.  I learn
how to express myself as clear as possible, how to address an audience I
have not met and do not know.

Naturally I also learn more about Ubuntu, especially by getting feedback
from my support efforts

Finally, I learn more about Ubuntu and support by seeing the different
aspects presented for the issue raised by other people as well as new
techniques they suggest.

-- 
John Stevenson
jr0cket.com
leanagilemachine.com
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