----- Original Message ----- From: "Johnathon Tinsley" <kir...@kirrus.co.uk>
> Before we try to get new users into Ubuntu, shouldn't we try to retain > the people flicking in and out of Ubuntu now? > > There was discussion about supporting new users, with remote techy > support. Can we catch those who post "This is too hard, I'm going back > to windows" and try to retain more of them with a high-quality community > support mechanism? > I agree. I think the people who try Ubuntu (or Linux in general), have problems with it, and then rant about it to their friends have a lot of power in terms of persuading people to avoid Ubuntu. Advertising to new people will only work if a)those people haven't already heard bad things, and b)we can keep those people as users once they decide to download + install it. -- Lesley Harrison -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
