On 05/03/2009, Sean Miller <s...@seanmiller.net> wrote: > I really think you're wasting your time, Rowan, dealing with them. >
Harsh. > I am convinced that if you let Ubuntu simply install itself you'll > have all your issues fixed. > I'd be willing to bet that's not the case. Look at it from LC point of view. They want to ship a laptop running Ubuntu but they _know_ the driver that ships with Ubuntu is "broken" or "sub-optimal" so they go to the effort of getting the source and building a decent driver into their build of Ubuntu. They clearly have made some effort making a recovery CD which can revert everything back to factory default which says to me they are far from clueless. The fact is that they have a luckless and clueless (his words) user who doesn't understand how these things fit together. It's not easy supporting someone who has only just started out on this journey, and I think we should pay LC some respect for trying. > It is one of the things we've been taught to do, phone or e-mail the > supplier in the first instance, but when it comes to Linux I have > never felt it to be the right move. If the machine is not "mature" > (ie. filled with applications, files and whatever) it's often far > better to simply wipe it and start again. > You're not Rowan though. You have orders of magnitude more skill and experience in use of Linux than he appears to. If he goes for a vanilla install of Ubuntu it's entirely likely that he'll end up with some level of brokenness somewhere and no support from LC. > What do others think? > I think we have provided immense amounts of information detailing exactly the commands that Rowan needs to recompile and reinstall his driver. Either he knuckles down and tries it, or he takes his laptop to a local Linux User Group (or even a remote one :) ) and gets someone to look at it with/for him. Cheers, Al. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
