Hi Matthew, On Wed, May 16, 2007 at 07:26:14AM +0100, Matthew Macdonald-Wallace wrote: > I realise that this isn't personal, so I'll jump in with my thoughts > again... ;) >
Phew. I realised that someone could take my last mail badly if they read it before having their first food/coffee/cigarette/brandy of the day. :) > produce a fix, I'm told that I'm not allowed to deploy it because it > hasn't been tested. > Good point. I wonder if those in power would have the same attitude if it were *their* PC that was exhibiting the problem ;) > 4) Clear your temporary internet files > Oooh, good one, I'd forgotten that chestnut! > Google simply do not work. An example of this is the current issue I > and about 20,000 other across the globe have encountered with SVCHost > causing the CPU to run at 100%. o/ Me included. One of my customers provides me with a Windows laptop to remotely administer their system. I booted up on Monday after a week away from work and did exactly what you said. I walked away and it was fine a couple of hours later after the updates had applied and it had rebooted itself. > By contrast, in Edgy I was frequently receiving an error with > Gnome-Settings-Demon failing to start and hogging my CPU on startup. > I found on the Ubuntu forums the fix: apt-get update/upgrade and it > started working immediately. > Of course Linux isn't perfect, there are times Linux and Ubuntu apps break and there may be some difficulty getting them fixed. One big difference (to get back on topic ;) ) between Linux and Windows I find is accessibility of the developers. I can go online and via irc can contact one of a number of developers personally (if they don't mind), if I report bugs or contact a mailing list often the developers themselves respond. I contrast this with the Windows world where I find many armchair experts voicing their opinion of problems, but I rarely stumble upon a developer. Last week I attended UDS which was (as the name suggests - Ubuntu Developer Summit) a developer overload. Over a hundred Ubuntu (and upstream) developers in one place! There were a few occasions where I asked someone "who'd be the best person to help me with XYZ?". I got passed to a couple of people and very quickly (like within a minute or two) I was sat down talking to someone who could really help me. Does that exist in the Windows world? Cheers, Al. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/