Quoting Alan Pope <[EMAIL PROTECTED]>: > Hi Matthew, > > On Wed, May 16, 2007 at 07:26:14AM +0100, Matthew Macdonald-Wallace wrote: >> I realise that this isn't personal, so I'll jump in with my thoughts >> again... ;) >> > > Phew. I realised that someone could take my last mail badly if they read it > before having their first food/coffee/cigarette/brandy of the day. :)
LOL, Unfortunately the canteen doesn't open for a grease-fest until 9:30 here - and I've been on shift since 6! > >> produce a fix, I'm told that I'm not allowed to deploy it because it >> hasn't been tested. >> > > Good point. I wonder if those in power would have the same attitude if it > were *their* PC that was exhibiting the problem ;) Obviously, No. :o) I was told the other day "If any computer comes in with non company-standard software, especially iTunes or any other 'file sharing and downloading' software, it is to be removed. No exceptions." I asked if this applied to the I.T Director and the head of Finance and was effectively (but politely) told that if I removed any "non-standard" software from either of those machines I would probably collect my P45 the next day. >> 4) Clear your temporary internet files >> > > Oooh, good one, I'd forgotten that chestnut! > >> Google simply do not work. An example of this is the current issue I >> and about 20,000 other across the globe have encountered with SVCHost >> causing the CPU to run at 100%. > > o/ Me included. One of my customers provides me with a Windows laptop to > remotely administer their system. I booted up on Monday after a week away > from work and did exactly what you said. I walked away and it was fine a > couple of hours later after the updates had applied and it had rebooted > itself. Where did you find that patch? I need it!!! :) > >> By contrast, in Edgy I was frequently receiving an error with >> Gnome-Settings-Demon failing to start and hogging my CPU on startup. >> I found on the Ubuntu forums the fix: apt-get update/upgrade and it >> started working immediately. >> > > Of course Linux isn't perfect, there are times Linux and Ubuntu apps break > and there may be some difficulty getting them fixed. One big difference (to > get back on topic ;) ) between Linux and Windows I find is accessibility of > the developers. > > I can go online and via irc can contact one of a number of developers > personally (if they don't mind), if I report bugs or contact a mailing list > often the developers themselves respond. I contrast this with the Windows > world where I find many armchair experts voicing their opinion of problems, > but I rarely stumble upon a developer. Agreed - and how frustrating is that?! > Last week I attended UDS which was (as the name suggests - Ubuntu Developer > Summit) a developer overload. Over a hundred Ubuntu (and upstream) > developers in one place! There were a few occasions where I asked someone > "who'd be the best person to help me with XYZ?". I got passed to a couple of > people and very quickly (like within a minute or two) I was sat down talking > to someone who could really help me. Does that exist in the Windows world? Not that I know of, and I think that the time it takes to fix something is often another issues that a lot of Users have with Windows - why release all your fixes once a month, why not when they're ready? Anyway, enough ranting from me, I'd better do some work... :( Cheers, Matt (desperately trying to persuade his boss to let him install Ubuntu at work...) -- Matthew Macdonald-Wallace Group Co-Ordinator Thanet Linux User Group http://www.thanet.lug.org.uk/ [EMAIL PROTECTED] GPG KEY: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xFEA1BC16 -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/