On 5/15/07, Chris Rowson <[EMAIL PROTECTED]> wrote:

I thought it'd be interesting to find out what it is that impresses
new non-techie users the most about Ubuntu.

For people who are 'into' IT it may be engineering, adaptability or
the politics of FOSS. For the large majority though it's likely to be
something quite different.

I hope that this information will help us sell Ubuntu more effectively
and help focus in on some themes that can be included in future
marketing campaigns (like the leaflet suggestion for instance).

Here's my example.

Like many IT folks, I'm the unpaid tech support to an array of family
and friends. Anyone who comes to me wanting a basic desktop (ie - who
doesn't want to play computer games) gets Ubuntu.

What has surprised me is that the most commented on feature of Ubuntu
from the perspective of the non-technical user is the add/remove
programs menu option. People seem to be very impressed that they can
simply click a button and quality software appears for free, ready to
use on their computer.

Surely more can be made of this to punt the feature to new potential
users....

Any other examples ?

Chris


Like your people I was and am deeply impressed with the Add/Remove facility
(it keeps me away from the dreaded terminal) but it lacks depth.  Alter
looking through the list of software and finding two or three that
attracted  me, I couldn't easily find a definitive list of thickie
application programs on the web.  they are scattered all over the place and
I had to use this list to find what I wanted.   I had expected some sort of
link(s) attached somewhere in the add.remove sector which took me to a long
list of free applications which did something for me outside of just getting
the computer to work,  A keyword search facility should be atttached.
I use Ububtu because it is reliable, free and friendly   Robin.

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