I'm not sure I follow you when you say that your password doesn't help? Do you mean that it tells you that your password is incorrect? This is the same password that you use to login with, so if you're logged in, it must be the correct password.
The only other possibility is that when the operating system was set up, your account was configured without administrative priveleges. This means that even when you put your password in it won't let you do administrative functions. Please confirm this with whoever installed the operating system for you, and have them add in administrative privileges for you. Thanks, Tom -- Update Manager Failure https://bugs.launchpad.net/bugs/175231 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs