[techtalk] Problems with Microsoft Works

[Damian Brazendale]

I have a new P.C. (Dixons E Machine 866 dvd) running windows M.E. With the Pentium lll 866 Mhz processor.  The P.C. came pre-installed with Microsoft Works and this suite works well with factory set conditions, with no other software installed.   However when I install ANY printer driver it causes problems with the Wksdb file.  I initially installed a Hewlett Packard 640C and when I came across this problem I changed it for a Epson Stylus 680, both have resulted in the same problem.   I have now installed all my additional software with no problems to the Wksdb file, but the very second I install the printer driver, I get trouble!   The problem arises when I click on "Home Inventory work sheets" then click "Start",  I get an Error Message that reads " Wksdb has caused an error in WKSDB.EXE. Wksdb will now close"  When I click O.K. It goes back to Works, but then a cascade of problems starts and eventually results in my P.C. crashing to DOS then a complete size-up!!!   If I stay clear of the Works Database file I have No problems using my computer for any task, and it works fine printing.   Can you help me solve this problem as my software "Help Line" after a whole week on the phone has failed to correct this problem.    Yours Hopefully,  Mr D Brazendale