Steve:

Where on the N86, will I find the folder containing the list of contacts. What method would you suggest I use to back up the contacts to the memory card and not lose any of the information stored along with each contact?

I used a combination of Windows Explorer and YBrowser, to move all the other personal folders, containing personal data, to the memory card. So, backing up or, moving the contacts from their current location to the memory card is the last thing I need to do, before either reinstalling the firmware or reformatting the N86.

Any and all suggestions are welcome and appreciated.

Sincerely:

Dave Durber

----- Original Message ----- From: "Stephen Giggar" <sgig...@gmail.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Sunday, July 21, 2013 4:16 PM
Subject: Re: [Talks] How to Back up my personal data and restoring N86tofactory defaults


Dave being you are having issue now! It is really to late to do a backup format and then a restore. More then likely doing the backup is just going to backup the problem as well.

You can save some of your phones data like by copying all the contacts to the memory card.

You could try doing a full backup on the phone to the memory card on the N86 and I think it stores different things as ARC files in the backup directory on the memory card. I think each type of item is stored as its own ARC file. So you can go and delete the ARC file you don't want.

If you format the phone, Yes the latest firmware is retained. That is why it is called firmware. It is the operating system that the phone uses to startup with. However after formatting the phone, you will need to re-install Talks, it license, and other 3rd party software.

Note! to get to the ARC files in the backup directory! You will need to use YBrowser on the phone or use a memory card reader to look at the files on your memory card using the computer.

The format code is the same for ALL NOKIA PHONES and hasn't changed. So this has remained the same for over 10 years 1 decaid. Yes I said all Nokia Symbian phones. This means 1st Edition, 2nd Edition, 3rd Edition, 5th Edition, Anna, and even Belle. Yes this covers the N86 being it is a 3rd Edition phone.

However in saying the above! I've found at least one case where a format will not fix a memory issue. This has to do where some data is stored in the phone by 3rd party software. I'm letting people know this being I've found the only way to fix that issue if you happen to have it is using the Nokia software updater and re-install the firmware. I will also state this isn't a normal thing to have happen. No I do not know what the 3rd party software was that cause this being it was a gradual thing to have happen. The phone started to have issues after 3 to 5 months and when the memory was checked it only had a few meg free. A *#7780# or a *#7370# wouldn't fix the issue.

Using YBrowser I couldn't find the directory that was causing the memory issue on drive C: of the phone. So it was in a protected directory. I'm guessing the C:\Private, C:\Resource, C:\Sys and or C:\System. Some of those you can not get to all levels do to Nokia security. So I re-installed the firmware that fixed the memory issue.

Signed: Stephen Giggar
Skype: dr-phone.

Hardware eventually fails, software eventually works.
No amount of bandwidth can fix poor design.

----- Original Message ----- From: "Dave Durber" <d.dur...@gmail.com>
To: <talks@talksusers.com>
Sent: Sunday, July 21, 2013 4:52 AM
Subject: [Talks] How to Back up my personal data and restoring N86 tofactory defaults


Hello Everyone:

I have the KNFB Reader installed on my Nokia N86 phone.

Wehn I run the program and attempt to take a picture of a page of text to be converted and read to me, the reader will say "taking picture". However, the sound file for the camera does not get played and neither does the camera take a picture of the page of text.

However, the camera does work in taking pictures of objects, people, etc.

I spoke to someone at tech support for the KNFB reader, who suggested that the software which links the reader to the camera, had possibly become corrupted. He suggested removing the reader and reinstalling it. This did not resolve the problem. he suggested backing up my personal data and reformatting the phone, restoring the phone to factory defaults.

If I use PCSweet to perform the backup, reformatted the phone, then used PCSweet to perform the restore, what settings, if any will be restored to the phone? Of course, what I am afraid of, is that the restore might put back the settings for the camera and recreate the problem I am trying to fix.

So, What would be the best method, other than PCSweet, to use to copy or move my personal data from their current locations, to the removable SD card?

Having done that, what is the key combination I need to use, to reformat the N86 back to the out-of-the-box factory defaults.

Once I have reformatted the phone, will I need to download and install the updates to the firmware, to the latest version or, does the phone retain the current version of the firmware software, even if the phone is reset to factory defaults?

Any and all information on these two questions will be very much appreciated.

 Thank you in anticipation.

 Sincerely:

 Dave Durber
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