well, in that instance then you ahve benefited from our services without paying us then, TalkNav pays for the upkeep of this mailing list and as such, you have received after care, post purchase, without buying from us, but never the less you have had after care from a Talks dealer. I appreciate that we did not actually advise you if someone else ont the list did, but we do contribute a lot to this list in both actual contributions by e-mail, and also though in the fact that we pay for its existance.
Regards, Neil Barnfather Talks List Administrator Twitter @NeilBarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, for all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 14 Mar 2011, at 08:51, Eleanor Burke wrote: Neil when I paid my £50 transfer fee, I contacted the Talks Dealer by telephone at my expense. I did however, have an e-mail of confirmation from the Talks Dealer and that person had to administer the cost of my payment. I did receive CDs with information regarding Talks too. All of this did take time and effort on the part of the dealer, one way and another so I feel I got value for money. However, I have not needed to follow-up with information seeking re Talks thanks to this excellent list. ----- Original Message ----- From: "Neil Barnfather - TalkNav" <for...@talknav.com> To: "Talks Mailing List" <talks@talksusers.com> Sent: Monday, March 14, 2011 8:41 AM Subject: Re: [Talks] FW: A plug Dave, The Costs of Operation category you mention gets funded out of something though, this being cost of doing business, i,e, what I charge you has to cover every cost and my profit, no matter where I hang the fees associated with being in business, ultimately the client has to pay for those. and these are reflected in the cost of products. Regards, Neil Barnfather Talks List Administrator Twitter @NeilBarnfather TalkNav is a Nuance, Code Factory and Sendero dealer, for all your accessible phone, PDA and GPS related enquiries visit www.talknav.com URL: - www.talknav.com e-mail: - serv...@talknav.com Phone: - +44 844 999 4199 On 13 Mar 2011, at 23:40, Dave Durber wrote: Eleanor: I agree with you! When a company processes a credit card sale, the vendor that is selling you the product has to pay the credit card company a commission/processing fee. This charge is not visible to the person using the credit card. Imagine the complaining if it was the credit card user, not the vendor who had to pay the fee, instead of the company selling you the product. Of course, businesses can offset these commission/processing in their accounts, under the heading "costs of running a business", in the same way as they do for other expenses which contribute to running any business. Sincerely: Dave Durber ----- Original Message ----- From: "Eleanor Burke" <eleanorbu...@btinternet.com> To: "Talks Mailing List" <talks@talksusers.com> Sent: Saturday, March 12, 2011 2:40 PM Subject: Re: [Talks] FW: A plug John it is reasonable that there is an administrative charge. Would your bank carry out an administrative job for you without charging you? ----- Original Message ----- From: "John Farley" <j.far...@btinternet.com> To: <talks@talksusers.com> Sent: Saturday, March 12, 2011 6:30 PM Subject: [Talks] FW: A plug Hi Chris, I have no problem paying the £150 for the Talks licence itself. I fully understand the level of resource required by the developers in producing and marketing the product. It is good value in a very small marketplace. Of course, that does not take away the fact the blind people have to pay this extra cost for something everybody else does not need to. That is not a fault of the development companies, who have to make a living. I guess that could be viewed as a DLA issue. Equally, when there is a significant upgrade to Talks I have no problem with paying for an upgraded licence. I do, however, find the £50 for a licence transfer an issue. We have already paid for a licence to use Talks. The transfer of the licence from one phone to another is required to avoid, or at least limit, piracy of their software, which is fully understandable . Talknav do provide a simple and easy means of transferring the licence. It is done without human intervention, in most cases, and its real on-going cost to Talknav and Nuance is minimal. The development of the Ap to do that should not have been a complex task in these days of tools to assist in "shopping" utilities. I really think that the price of the transfer should bear some relationship to the cost of it. After all, we are only paying for the privilege of moving a licence we have already paid for to another phone, which we have also paid for by one means or another. I really do believe that in the fully automated world we live in that this fee should be reduced. Clearly, I do not know if the level of the fee is set by Nuance or the dealership network. Regards, John John Farley Personal Contact Work contact E-Mail: j.far...@btinternet.com john.far...@saic.com -----Original Message----- From: talks-boun...@talksusers.com [mailto:talks-boun...@talksusers.com] On Behalf Of chris hallsworth Sent: 12 March 2011 17:44 To: Talks Mailing List Subject: [Talks] A plug Hello all. Just had an e-mail privately from someone offering 50% off my next Talks license. No thanks, I will get it from www.talknav.com. I don't mind paying the £50 but I do mind being involved in what could be a scam. So please do the same guys. Not knocking anybody here but you just never know. There are dodgy people in this world who will do anything with your money. So go for the real deal please. Use www.talknav.com and you will get your license within minutes, 24 hours a day 7 days a week 365 days a year. Take care. -- Chris Hallsworth _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/ _______________________________________________ Talks mailing list Talks@talksusers.com http://lists.talksusers.com/mailman/listinfo/talks Hosting of this list provided courtesy of: eHosting Limited: http://www.ehosting.com/ and Talknav Inc. http://www.talknav.net/
