Hi,

Thanks for your reply.

I admit all this talk of multiple handsets is getting confusing.

Basically, I'll be transferring the license from an old, now sold handset 
(which did not have Talks on it when sold) to another handset I have here which 
does not yet have an active Talks license.  Of course, the old license may be 
so old as to not be upgradable, in which case I'll have to buy a new license 
regardless.

Hope this makes more sense.  Talknav have said they'll be back to me on Monday, 
so here's keeping fingers crossed for some good news.

Take care for now,

-----Original Message-----
From: talks-boun...@talksusers.com [mailto:talks-boun...@talksusers.com] On 
Behalf Of Eleanor Burke
Sent: 06 February 2011 19:29
To: Talks Mailing List
Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talkslicense 
purchase?

I am thinking again having read your e-mail once more.  Of course Talks can be 
reactivated on the phone you sold, it appeared confusing to read vbut I thought 
you say that you had forgotten tht you had Talks on the phone you sold!  Now I 
have various hand-sets.  this means that I pay £50 each time I transfer to a 
new hand-set.  Surely in your case, the IMEI of the current phone (I recall you 
said you have an N86 which you are selling).  In that case can you not pay £50 
and provide the N866 IMEI and the IMEI of the new phone you purchase?
----- Original Message -----
From: "Hussein Patwa" <talksus...@patwanet.co.uk>
To: "'Talks Mailing List'" <talks@talksusers.com>
Sent: Sunday, February 06, 2011 6:14 PM
Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talkslicense 
purchase?


> Hi,
>
> That's correct, and I have kept to those terms.  The Talks license is 
> not being sold, it's being transferred to another phone in my 
> possession and which will remain in my possession.
>
> Thanks for your time,
>
> -----Original Message-----
> From: talks-boun...@talksusers.com 
> [mailto:talks-boun...@talksusers.com]
> On Behalf Of Eleanor Burke
> Sent: 06 February 2011 12:47
> To: Talks Mailing List
> Subject: Re: [Talks] Can Talknav retrieve IMEI for previous Talks 
> license purchase?
>
>
> Forgive me if I have not understood you but you cannot pass on your 
> Talks lisence when selling your phone.
> -original message-
> Subject: [Talks] Can Talknav retrieve IMEI for previous Talks license 
> purchase?
> From: "Hussein Patwa" <talksus...@patwanet.co.uk>
> Date: 06/02/2011 11:01 am
>
> Hello,
>
> I was wondering if anyone could possibly please offer any advice to 
> fix the following.  I'm hoping it's not that rare that it hasn't 
> happened to someone in the past.
>
> I bought a nuance license from Talknav on 25/10/2007.  I remember it 
> cost
> £150.00 so am pretty sure it was for the Talks and Zooms Premium product.
>
> I now want to transfer the license to another phone.  However, whereas 
> I have the e-mail with the license code for the old phone, it doesn't 
> give the IMEI of that phone, and I can't find my invoice anywhere in 
> the hope it would be there.
>
> I no longer have the old phone, but can confirm it was completely 
> formatted (in fact has a firmware upgrade) before I sold it.  The old 
> phone was a Nokia N91.
>
> I know I should have noted the IMEI before I sold the phone.  Truth is 
> I actually forgot I even had Talks on it, as I had purchased a new 
> license for my current phone.  I now have another phone I wish to 
> sell, and wanted to transfer the existing license to it rather than let it go 
> to waste.
>
> Does anyone know if Talknav are able to retrieve order details for 
> this far in the past?  I can confirm my name and address details have 
> no changed since then, nor my e-mail address.
>
> If needs be, at a push I may be able to locate the purchase documents 
> for the Nokia N91 and the proof of sale to show I did in fact own the 
> phone then.
>
> Any advice much appreciated, and hope the above isn't too confusing.
>
>
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>
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