Hello,

I was wondering if anyone could possibly please offer any advice to fix the
following.  I'm hoping it's not that rare that it hasn't happened to someone
in the past.

I bought a nuance license from Talknav on 25/10/2007.  I remember it cost
£150.00 so am pretty sure it was for the Talks and Zooms Premium product.

I now want to transfer the license to another phone.  However, whereas I
have the e-mail with the license code for the old phone, it doesn't give the
IMEI of that phone, and I can't find my invoice anywhere in the hope it
would be there.

I no longer have the old phone, but can confirm it was completely formatted
(in fact has a firmware upgrade) before I sold it.  The old phone was a
Nokia N91.

I know I should have noted the IMEI before I sold the phone.  Truth is I
actually forgot I even had Talks on it, as I had purchased a new license for
my current phone.  I now have another phone I wish to sell, and wanted to
transfer the existing license to it rather than let it go to waste.

Does anyone know if Talknav are able to retrieve order details for this far
in the past?  I can confirm my name and address details have no changed
since then, nor my e-mail address.

If needs be, at a push I may be able to locate the purchase documents for
the Nokia N91 and the proof of sale to show I did in fact own the phone
then.

Any advice much appreciated, and hope the above isn't too confusing.


_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks

Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/

Reply via email to