* Filipus Klutiero <chea...@gmail.com> [2018-02-17 10:10]: > > http://spi-inc.org/corporate/rt/ > > Thank you very much. I would replace "you can open a new ticket by > sending an email to the following address at the |rt.spi-inc.org| > domain" with "you can open a new ticket by sending an email to *one > of the following addresses* at the |rt.spi-inc.org| domain". > > Also, it would be important to either link to RT documentation > explaining how it works, or to explain: 1. The format of mails. If > Subject corresponds to ticket title and the body directly > corresponds to ticket description, just stating that would clarify. > 2. How to obtain a ticket identifier, or if that is not possible, a > confirmation that a ticket was opened.
I believe these points are now addressed. Thanks. -- Martin Michlmayr http://www.cyrius.com/ _______________________________________________ Spi-general mailing list Spi-general@lists.spi-inc.org http://lists.spi-inc.org/listinfo/spi-general