On Tue, 2003-11-25 at 19:04, Scott A Crosby wrote:
> To everyone here, give the guy a break.

Seconded!  He gave an honest and unemotional response to what are surely
a huge number of (probably less than unemotional) responses to his
review.  I daresay that he'll be a little more careful next time
(especially once he's done experiencing the /. effect...).

At the risk of getting myself flamed to death, especially since I'm a
new "face" on this list (but as someone mentioned earlier today, this is
a friendly list, right?  Right?)

<low key rant>
One thing that the Open Source community suffers from quite often is
that we often forget to cool our jets and think before we fire off a
testy letter to whomever has offended our sensibilities.  That's not to
say that we shouldn't call someone out when they present slanted
statistics/ reviews/ etc or are just plain wrong, but there's a
diplomatic way to do that, and an emotionally satisfying way.  Usually,
these methods are a odds with one another, and far too often the
emotionally satisfying method wins out and we end up (further)
alienating those whose support we need in order to see continued
adoption of OSS in the business world (and therefore continued job
security for we who *like* to "tinker" with our systems to make them
work better).  Now (and I hear the flamethrowers warming up out there...
hang on a sec and I'll get where I'm going- then you can send all the
flames you like if you still want to) one of the biggest hurdles to OSS
in the enterprise (or anywhere else, for that matter) is that the OSS
community has a reputation, only partly deserved, for being a little,
how shall we say, "direct" in our treatment of those whose viewpoints we
don't share.

Don't get me wrong - I'm all for calling a spade a spade when the time
is right- if the author had come back with a nasty open letter and said
"piss on you all, I'm right and your software simply sucks", I'd say
"Flame away - he asked for it".  He didn't however, and jumping on the
"me too" bandwagon (and yes, I see the irony in that statement) and
further flaggelating the guy serves no purpose other that to give
supporting evidence to the OSS community detracters (Ballmer and friends
leap to mind: "Did you see how they crucified that poor guy? Jeez.  Hey-
I know - let's put that in our next marketing campaign: Don't want to
deal with treatment like this?  Just buy M$ stuff.  _We'll_ never flame
you....").  And give a brief moment of "Take that, dammit" to the
poster.  At this point, I'm sure the author is hiding under his bed
every time his email client tells him "You've got spam (er, mail)".

<flame on!>

Just my $0.02...

(Hiding under my bed now...;^)

Rubin

-- 
Rubin Bennett <[EMAIL PROTECTED]>
RB Technologies

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