On Tue, 2003-01-07 at 19:15, Steve Evans wrote:
> I have a few users who want to know how to send mass mailings and not
> get in trouble for sending spam.

Simple:
 - don't do opt-out. Never.
 - Make sure the people receiving the mails really want this.
 - *confirm* all e-mail addresses
 - unsubscribe instructions in every messages. If it's freuqent
mailings, probably best at the bottom. If it's rare mailings, probably
best at the top, with a short sentence explaining why they receive the
msg.
 - set up your software correctly
One more:
 - as an organisation, you may be in the position to force others to
receive messages - and here I mean members of the organisation
(employees, students...), NOT customers. Don't use it too much. 

That's it, really. But as Vivek said: you *will* get complaints.

Additional requirements vary widely. Some prefer plain text messages,
others tolerate or acutally like html - or the content may demand html.

cheers
-- vbi

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