On Wed, 2002-02-13 at 23:28, Andre Bonhote wrote:
> My solution will be: Turn off auto whitelisting at all.


Well, no spam filter is going to be 100% perfect.  There are emails
where when I look at them with my human eyes, and my fairly
sophisticated knowledge of spam, where I can't even tell if they are or
are not spam.  My rule of thumb for computers solving pattern matching
problems is that if a well trained human can't differentiate, there's no
point even thinking about trying to start designing an automated system
to achieve those results.  So spam filtering will always come down to a
compromise:  What level of false positives and false negatives are you
willing to accept?  If you're saying you're not willing to accept any
false-negatives (ie spam comes through without being flagged as spam),
then your only solution is to just tag every mail as spam.  The upside
here is this is a very simple algorithm to code.  The downside is your
false-positive rate shoots through the roof.

Auto-whitelists are (or will be once they're fixed) an important
anti-false-positive tool.  Yes, they probably will increase
false-negative counts, but the benefit is they should hopefully
substantially reduce false-positive counts, which many people consider
to be worse.  I'd rather have the occasional spam slip into my inbox (as
long as the number of these is low) than have important real mail be
diverted to my "Junk Mail" folder where I might not notice it for a few
days.

But, AWL will of course continue to be an option -- you can elect not to
turn it on if you think the side effects outweigh the benefits.  Just
remember your choice when that user calls the support line saying "Why
did the Big Important Memo from the CEO end up in my junk mail folder?"
if that would have not happened with AWL on :)

C

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