Rob,

I now have someone working for me that has the Java background to be able to
help debug this problem.  Can you suggest a place for us to start at?

If not then I'm going to begin looking at a replacement and I don't won't to
do that.  I think that Source Jammer is an excellent product and would like
to continue using it.

Tom

-----Original Message-----
From: Robert MacGrogan [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 12, 2004 3:39 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: RE: [SourceJammer-users] Soap Error


OK. We're getting somewhere. The branch report builder is running into a
problem pulling in the
meta-data file for one of the branches--but it's not a file not found.

Let's take a look at that master file. It's number 174 in the masterfile
directory.

Also, could you look again for exceptions in the server-side log. We've got
to be getting some
exception logging in there somewhere.

--Rob


--- Thomas Conte <[EMAIL PROTECTED]> wrote:

> Rob,
>
> Attached is the file in question.  When I click on the various tabs under
> details I am able to view the FileInfo and History tabs.  When I click on
> the Tree tab I get the following:
>
> Error: Exception in building branch report.  Exception in adding branch.
> unable to access file information. null
>
> Out of curiosity I checked to see what would happen if I checked the
> previous branches of the file.  I get the same thing.
>
>
> Here is what shows up on the fileinfo tab:
>
> Name: pkb_cb_nonpay_req.sql
> ID: 1373
> File Size: 445k
> File Type: Text
> Created Date: 8/5/04 2:19 PM
> History storage type: Diff
>
> File description
> This is the initial load of the Source Jammer Repository.  These files
were
> extracted from Oracle's CSRCS repository.  The CSRCS terminal release
> information is identified by lines beginning with "-- const".
>
> Here is what shows on the history tab:
>
> 18    3353    8/5/04 2:19 PM  tconte
> 17    3352    8/5/04 2:19 PM  tconte
> 16    2445    6/22/04 1:02 PM maugust
> 15    2202    5/21/04 4:03 PM maugust
> 14    2193    5/19/04 2:22 PM maugust
> 13    2182    5/17/04 11:26 AM        maugust
> 12    2176    5/14/04 10:17 AM        maugust
> 11    2175    5/14/04 10:17 AM        maugust
> 10    2174    5/14/04 10:17 AM        maugust
> 9     1885    4/23/04 1:18 PM rbailey
> 8     1186    4/14/04 9:32 AM maugust
> 7     1083    3/26/04 11:16 AM        maugust
> 6     1068    3/22/04 7:08 PM maugust
> 5     1027    3/17/04 8:28 PM maugust
> 4     1000    3/10/04 1:21 PM maugust
> 3     960     2/26/04 7:13 PM maugust
> 2     526     1/22/04 11:35 AM        tconte
> 1     174     1/16/04 3:21 PM cmsadmin
>
>
>
> -----Original Message-----
> From: Robert MacGrogan [mailto:[EMAIL PROTECTED]
> Sent: Thursday, August 12, 2004 10:28 AM
> To: [EMAIL PROTECTED]; 'Sourcejammer-Users (E-mail)'
> Subject: RE: [SourceJammer-users] Soap Error
>
>
> Thomas, I'm afraid I don't really know what to tell you.
>
> The best I can guess is that the server-side check in method is throwing a
> null pointer exception
> for some unknown reason. I really would expect to see the stack trace in
the
> Tomcat logs
> somewhere. Are there also some daily log files in the same TC logs
> directory? If so, have you
> checked these? This is a longshot.
>
> Since this is happening consistently with the same file, then it must be
> that the xml meta data
> file for that file is somehow corrupt. Do you think you could find the
file
> in question and send
> it to me so I can take a look?
>
> The file I'm talking will be in your SJ server's archives directory, in a
> directory called files
> in another directory named for your archive. Like so:
>
> SJ_ROOT/archives/myArchive/files
>
> Look for the file with the same number as the id of the file you're having
> trouble with. You can
> find the id of your file by selecting the file in the SJ client,
> right-clicking, selecting
> Details, and then selecting the File Info tab. If you can't get this to
work
> (which might happen
> if meta data file is corrupt) then I've got another way to find the id,
but
> it's more of a pain,
> so I'll save the instructions until we really need them.
>
> Thanks.
>
> --Rob
>
> --- Thomas Conte <[EMAIL PROTECTED]> wrote:
>
> > Albert,
> >
> > The error you pointed out is not related to this one it was a case of
user
> > error.  The file in error was checked out by my user, tconte.  There is
> > nothing in the logs that I can find that record information regarding my
> > error.
> >
> > Tom
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of
> > Albert Moliner
> > Sent: Monday, August 09, 2004 3:04 AM
> > To: 'Sourcejammer-Users (E-mail)'
> > Subject: Re: [SourceJammer-users] Soap Error
> >
> >
> >
> > Hi, Tom.
> >
> > Line 771 of the server log says "This file is not checked out to user:
> > bsakach".
> > It looks as if you used to log in with a user, checked out the file,
> > disconnected and from then on logged in with this other user, bsakach,
> from
> > the
> > same client.
> > To check the file back in you ought to log in with the same user who did
> the
> > check-out, whose name you can see in the file list of the client.
> >
> > Anyway, SJ should be sending the cause of the error to the client, and
> > displaying a proper message, instead of the null error you are getting.
> >
> > Please, tell us if the username change solves it out.
> > Albert.
> >
> >
> >
> >
> > ----- Original Message -----
> > From: "Thomas Conte" <[EMAIL PROTECTED]>
> > To: "'Robert MacGrogan'" <[EMAIL PROTECTED]>;
"'Sourcejammer-Users
> > (E-mail)'" <[EMAIL PROTECTED]>
> > Sent: Friday, August 06, 2004 2:53 PM
> > Subject: RE: [SourceJammer-users] Soap Error
> >
> >
> > > Robert, Albert,
> > >
> > > Attached is stdout.log from the Tomcat server.  Stderr.log is empty.
> > >
> > > Tom
> > >
> >
> >
> >
> >
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